Values_0 (p.awso.0.9.0.doc.awso.connect.Awso_connect.Values

Sourceval service : Awso.Service.t

Sourceval apiVersion : string

Sourceval endpointPrefix : string

Sourceval serviceFullName : string

Sourceval signatureVersion : string

Sourceval protocol : string

Sourceval globalEndpoint : string

Sourceval serviceAbbreviation : string

Sourceval simple_to_json : ('a -> Awso__Botodata.value) -> 'a -> Yojson.Safe.t

Sourceval composed_to_json : ('a -> Awso__Botodata.value) -> 'a -> Yojson.Safe.t

Sourceval to_query : ('a -> Awso.Client.Query.value) -> 'a -> Awso.Client.Query.t

Source

val structure_to_value_aux : 
  ('a * 'b option) list ->
  f:(('a * 'b) list -> 'c) ->
  [> `Structure of 'c ]

Source

val structure_to_value : 
  ('a * 'b option) list ->
  [> `Structure of ('a * 'b) list ]

Source

val structure_to_wrapped_value : 
  wrapper:'a ->
  response:'a ->
  ('b * 'c option) list ->
  [> `Structure of ('a * [> `Structure of ('b * 'c) list ]) list ]

Sourcemodule ARN : sig ... end

Sourcemodule AWSAccountId : sig ... end

Sourcemodule Message : sig ... end

Sourcemodule AccessDeniedException : sig ... end

You do not have sufficient permissions to perform this action.

Sourcemodule AccessTokenDuration : sig ... end

Sourcemodule AccessType : sig ... end

Sourcemodule ActionType : sig ... end

Sourcemodule ActionSummary : sig ... end

Information about an action.

Sourcemodule ActionSummaries : sig ... end

Sourcemodule VersionNumber : sig ... end

Sourcemodule ResourceId : sig ... end

Sourcemodule InstanceId : sig ... end

Sourcemodule ActivateEvaluationFormRequest : sig ... end

Activates an evaluation form in the specified Amazon Connect instance. After the evaluation form is activated, it is available to start new evaluations based on the form.

Sourcemodule ThrottlingException : sig ... end

The throttling limit has been exceeded.

Sourcemodule ResourceNotFoundException : sig ... end

The specified resource was not found.

Sourcemodule ResourceConflictException : sig ... end

A resource already has that name.

Sourcemodule InvalidParameterException : sig ... end

One or more of the specified parameters are not valid.

Sourcemodule InternalServiceException : sig ... end

Request processing failed because of an error or failure with the service.

Sourcemodule ActivateEvaluationFormResponse : sig ... end

Activates an evaluation form in the specified Amazon Connect instance. After the evaluation form is activated, it is available to start new evaluations based on the form.

Sourcemodule ActiveRegion : sig ... end

Sourcemodule RegionName : sig ... end

Sourcemodule ActiveRegionList : sig ... end

Sourcemodule EndpointDisplayName : sig ... end

Sourcemodule EndpointAddress : sig ... end

Sourcemodule EmailRecipient : sig ... end

Information about the email recipient

Sourcemodule EmailRecipientsList : sig ... end

Sourcemodule AdditionalEmailRecipients : sig ... end

List of additional email addresses for an email contact.

Sourcemodule AfterContactWorkTimeLimit : sig ... end

Sourcemodule AfterContactWorkConfig : sig ... end

Configuration settings for after contact work (ACW) timeout.

Sourcemodule Channel : sig ... end

Sourcemodule AfterContactWorkConfigPerChannel : sig ... end

Configuration settings for after contact work (ACW) timeout for a specific channel.

Sourcemodule AfterContactWorkConfigs : sig ... end

Sourcemodule AgentAvailabilityTimer : sig ... end

Sourcemodule Percentage : sig ... end

Sourcemodule AwsRegion : sig ... end

Sourcemodule Distribution : sig ... end

Information about a traffic distribution.

Sourcemodule DistributionList : sig ... end

Sourcemodule AgentConfig : sig ... end

The distribution of agents between the instance and its replica(s).

Sourcemodule Timestamp : sig ... end

Sourcemodule QueueId : sig ... end

Sourcemodule QueueReference : sig ... end

Contains information about a queue resource for which metrics are returned.

Sourcemodule ContactState : sig ... end

Sourcemodule ContactInitiationMethod : sig ... end

Sourcemodule ContactId : sig ... end

Sourcemodule AgentContactReference : sig ... end

Information about the contact associated to the user.

Sourcemodule AgentContactReferenceList : sig ... end

Sourcemodule PostAcceptPreviewTimeoutDurationInSeconds : sig ... end

Sourcemodule PostAcceptTimeoutConfig : sig ... end

Countdown timer configuration after the agent accepted the contact.

Sourcemodule AllowedUserAction : sig ... end

Sourcemodule AllowedUserActions : sig ... end

Sourcemodule Preview : sig ... end

Information about agent-first preview mode outbound strategy configuration.

Sourcemodule AgentFirst : sig ... end

Information about agent-first outbound strategy configuration.

Sourcemodule AgentFirstCallbackAutoAccept : sig ... end

Sourcemodule AgentFirstName : sig ... end

Sourcemodule AgentHierarchyGroup : sig ... end

Information about an agent hierarchy group.

Sourcemodule HierarchyGroupId : sig ... end

Sourcemodule HierarchyGroupIdList : sig ... end

Sourcemodule AgentHierarchyGroups : sig ... end

A structure that defines search criteria for contacts using agent hierarchy group levels. For more information about agent hierarchies, see Set Up Agent Hierarchies in the Amazon Connect Administrator Guide.

Sourcemodule AgentId : sig ... end

Sourcemodule AgentIds : sig ... end

Sourcemodule VoiceEnhancementMode : sig ... end

Sourcemodule ParticipantState : sig ... end

Sourcemodule StateTransition : sig ... end

Information about the state transition of a supervisor.

Sourcemodule StateTransitions : sig ... end

Sourcemodule VideoCapability : sig ... end

Sourcemodule ScreenShareCapability : sig ... end

Sourcemodule ParticipantCapabilities : sig ... end

The configuration for the allowed video and screen sharing capabilities for participants present over the call. For more information, see Set up in-app, web, video calling, and screen sharing capabilities in the Amazon Connect Administrator Guide.

Sourcemodule HierarchyGroups : sig ... end

Information about the agent hierarchy. Hierarchies can be configured with up to five levels.

Sourcemodule Duration : sig ... end

Sourcemodule PlatformVersion : sig ... end

Sourcemodule PlatformName : sig ... end

Sourcemodule OperatingSystem : sig ... end

Sourcemodule DeviceInfo : sig ... end

Information regarding the device.

Sourcemodule AgentResourceId : sig ... end

Sourcemodule AgentPauseDurationInSeconds : sig ... end

Sourcemodule AgentInfo : sig ... end

Information about the agent who accepted the contact.

Sourcemodule AgentLastName : sig ... end

Sourcemodule PotentialAudioQualityIssue : sig ... end

Sourcemodule PotentialAudioQualityIssues : sig ... end

Sourcemodule AudioQualityScore : sig ... end

Sourcemodule AudioQualityMetricsInfo : sig ... end

Contains information for score and potential quality issues for Audio

Sourcemodule AgentQualityMetrics : sig ... end

Information about the quality of the Agent's media connection

Sourcemodule AgentResourceIdList : sig ... end

Sourcemodule TagValue : sig ... end

Sourcemodule TagKey : sig ... end

Sourcemodule TagMap : sig ... end

Sourcemodule AgentStatusType : sig ... end

Sourcemodule AgentStatusState : sig ... end

Sourcemodule AgentStatusOrderNumber : sig ... end

Sourcemodule AgentStatusName : sig ... end

Sourcemodule AgentStatusId : sig ... end

Sourcemodule AgentStatusDescription : sig ... end

Sourcemodule AgentStatus : sig ... end

Contains information about an agent status.

Sourcemodule AgentStatusIdentifier : sig ... end

Information about the agent status assigned to the user.

Sourcemodule AgentStatusList : sig ... end

Sourcemodule AgentStatusReference : sig ... end

Information about the agent's status.

Sourcemodule StringComparisonType : sig ... end

Sourcemodule String_ : sig ... end

Sourcemodule StringCondition : sig ... end

A leaf node condition which can be used to specify a string condition.

module AgentStatusSearchConditionList : sig ... end

module AgentStatusSearchCriteria : sig ... end

The search criteria to be used to return agent statuses.

Sourcemodule TagCondition : sig ... end

A leaf node condition which can be used to specify a tag condition, for example, HAVE BPO = 123.

Sourcemodule TagAndConditionList : sig ... end

Sourcemodule CommonAttributeAndCondition : sig ... end

A list of conditions which would be applied together with an AND condition.

Sourcemodule CommonAttributeOrConditionList : sig ... end

Sourcemodule ControlPlaneAttributeFilter : sig ... end

An object that can be used to specify Tag conditions inside the SearchFilter. This accepts an OR or AND (List of List) input where: The top level list specifies conditions that need to be applied with OR operator. The inner list specifies conditions that need to be applied with AND operator.

Sourcemodule AgentStatusSearchFilter : sig ... end

Filters to be applied to search results.

Sourcemodule AgentStatusSummary : sig ... end

Summary information for an agent status.

Sourcemodule AgentStatusSummaryList : sig ... end

Sourcemodule AgentStatusTypes : sig ... end

Sourcemodule AgentStatuses : sig ... end

Sourcemodule AgentUsername : sig ... end

Sourcemodule AgentsCriteria : sig ... end

Can be used to define a list of preferred agents to target the contact to within the queue. Note that agents must have the queue in their routing profile in order to be offered the contact.

Sourcemodule UserId : sig ... end

Sourcemodule AgentsMinOneMaxHundred : sig ... end

Sourcemodule Boolean : sig ... end

Sourcemodule AiUseCase : sig ... end

Sourcemodule AiAgentVersionId : sig ... end

Sourcemodule AiAgentInfo : sig ... end

Information of the AI agent involved in the contact.

Sourcemodule AiAgents : sig ... end

Sourcemodule AliasArn : sig ... end

Sourcemodule EmailAddressId : sig ... end

Sourcemodule AliasConfiguration : sig ... end

Configuration information of an email alias.

Sourcemodule AliasConfigurationList : sig ... end

Sourcemodule SecurityProfilePolicyValue : sig ... end

Sourcemodule SecurityProfilePolicyKey : sig ... end

Sourcemodule AllowedAccessControlTags : sig ... end

Sourcemodule AllowedCapabilities : sig ... end

Information about the capabilities enabled for participants of the contact.

Sourcemodule FileExtension : sig ... end

A file extension. The extension must be between 1 and 10 characters and can contain only alphanumeric characters, hyphens, and underscores.

Sourcemodule AllowedExtension : sig ... end

Information about an allowed file extension.

Sourcemodule AllowedExtensionsList : sig ... end

Sourcemodule FlowModuleType : sig ... end

Sourcemodule FlowModuleId : sig ... end

Sourcemodule FlowModule : sig ... end

A list of Flow Modules an AI Agent can invoke as a tool

Sourcemodule AllowedFlowModules : sig ... end

Sourcemodule MonitorCapability : sig ... end

Sourcemodule AllowedMonitorCapabilities : sig ... end

Sourcemodule DataSetId : sig ... end

Sourcemodule AnalyticsDataAssociationResult : sig ... end

This API is in preview release for Amazon Connect and is subject to change. Information about associations that are successfully created: DataSetId, TargetAccountId, ResourceShareId, ResourceShareArn.

Sourcemodule AnalyticsDataAssociationResults : sig ... end

Sourcemodule AnalyticsDataSetsResult : sig ... end

Information about datasets that are available to associate with: DataSetId, DataSetName.

Sourcemodule AnalyticsDataSetsResults : sig ... end

Sourcemodule AnswerMachineDetectionConfig : sig ... end

Configuration of the answering machine detection.

Sourcemodule AnsweringMachineDetectionStatus : sig ... end

Sourcemodule Namespace : sig ... end

Sourcemodule ApplicationType : sig ... end

Sourcemodule Permission : sig ... end

Sourcemodule ApplicationPermissions : sig ... end

Sourcemodule Application : sig ... end

This API is in preview release for Amazon Connect and is subject to change. A third-party application's metadata.

Sourcemodule Applications : sig ... end

Sourcemodule ApproximateTotalCount : sig ... end

Sourcemodule ArtifactId : sig ... end

Sourcemodule ArtifactStatus : sig ... end

Sourcemodule AssignContactCategoryActionDefinition : sig ... end

This action must be set if TriggerEventSource is one of the following values: OnPostCallAnalysisAvailable | OnRealTimeCallAnalysisAvailable | OnRealTimeChatAnalysisAvailable | OnPostChatAnalysisAvailable. Contact is categorized using the rule name. RuleName is used as ContactCategory.

Sourcemodule SlaAssignmentType : sig ... end

Sourcemodule TargetSlaMinutes : sig ... end

Sourcemodule SlaType : sig ... end

Sourcemodule SlaName : sig ... end

Sourcemodule FieldStringValue : sig ... end

Sourcemodule EmptyFieldValue : sig ... end

An empty value.

Sourcemodule Double : sig ... end

Sourcemodule FieldValueUnion : sig ... end

Object to store union of Field values.

Sourcemodule SlaFieldValueUnionList : sig ... end

Sourcemodule FieldValueId : sig ... end

Sourcemodule CaseSlaConfiguration : sig ... end

The SLA configuration for Case SlaAssignmentType.

Sourcemodule AssignSlaActionDefinition : sig ... end

The AssignSla action definition.

Sourcemodule AssociateAnalyticsDataSetRequest : sig ... end

Associates the specified dataset for a Amazon Connect instance with the target account. You can associate only one dataset in a single call.

Sourcemodule AttachedFileInvalidRequestExceptionReason : sig ... end

Sourcemodule InvalidRequestExceptionReason : sig ... end

Reason why the request was invalid.

Sourcemodule InvalidRequestException : sig ... end

The request is not valid.

Sourcemodule AssociateAnalyticsDataSetResponse : sig ... end

Associates the specified dataset for a Amazon Connect instance with the target account. You can associate only one dataset in a single call.

Sourcemodule Origin : sig ... end

Sourcemodule ClientToken : sig ... end

Sourcemodule AssociateApprovedOriginRequest : sig ... end

This API is in preview release for Amazon Connect and is subject to change. Associates an approved origin to an Amazon Connect instance.

Sourcemodule LexV2Bot : sig ... end

Configuration information of an Amazon Lex V2 bot.

Sourcemodule LexRegion : sig ... end

Sourcemodule BotName : sig ... end

Sourcemodule LexBot : sig ... end

Configuration information of an Amazon Lex bot.

Sourcemodule AssociateBotRequest : sig ... end

This API is in preview release for Amazon Connect and is subject to change. Allows the specified Amazon Connect instance to access the specified Amazon Lex or Amazon Lex V2 bot.

Sourcemodule AssociateContactWithUserRequest : sig ... end

Associates a queued contact with an agent. Use cases Following are common uses cases for this API: Programmatically assign queued contacts to available users. Leverage the IAM context key connect:PreferredUserArn to restrict contact association to specific preferred user. Important things to know Use this API with chat, email, and task contacts. It does not support voice contacts. Use it to associate contacts with users regardless of their current state, including custom states. Ensure your application logic accounts for user availability before making associations. It honors the IAM context key connect:PreferredUserArn to prevent unauthorized contact associations. It respects the IAM context key connect:PreferredUserArn to enforce authorization controls and prevent unauthorized contact associations. Verify that your IAM policies are properly configured to support your intended use cases. The service quota Queues per routing profile per instance applies to manually assigned queues, too. For more information about this quota, see Amazon Connect quotas in the Amazon Connect Administrator Guide. Endpoints: See Amazon Connect endpoints and quotas.

Sourcemodule AssociateContactWithUserResponse : sig ... end

Associates a queued contact with an agent. Use cases Following are common uses cases for this API: Programmatically assign queued contacts to available users. Leverage the IAM context key connect:PreferredUserArn to restrict contact association to specific preferred user. Important things to know Use this API with chat, email, and task contacts. It does not support voice contacts. Use it to associate contacts with users regardless of their current state, including custom states. Ensure your application logic accounts for user availability before making associations. It honors the IAM context key connect:PreferredUserArn to prevent unauthorized contact associations. It respects the IAM context key connect:PreferredUserArn to enforce authorization controls and prevent unauthorized contact associations. Verify that your IAM policies are properly configured to support your intended use cases. The service quota Queues per routing profile per instance applies to manually assigned queues, too. For more information about this quota, see Amazon Connect quotas in the Amazon Connect Administrator Guide. Endpoints: See Amazon Connect endpoints and quotas.

Sourcemodule VocabularyLanguageCode : sig ... end

Sourcemodule VocabularyId : sig ... end

Sourcemodule AssociateDefaultVocabularyRequest : sig ... end

Associates an existing vocabulary as the default. Contact Lens for Amazon Connect uses the vocabulary in post-call and real-time analysis sessions for the given language.

Sourcemodule AssociateDefaultVocabularyResponse : sig ... end

Associates an existing vocabulary as the default. Contact Lens for Amazon Connect uses the vocabulary in post-call and real-time analysis sessions for the given language.

Sourcemodule AssociateEmailAddressAliasRequest : sig ... end

Associates an email address alias with an existing email address in an Amazon Connect instance. This creates a forwarding relationship where emails sent to the alias email address are automatically forwarded to the primary email address. Use cases Following are common uses cases for this API: Unified customer support: Create multiple entry points (for example, support@example.com, help@example.com, customercare@example.com) that all forward to a single agent queue for streamlined management. Department consolidation: Forward emails from legacy department addresses (for example, sales@example.com, info@example.com) to a centralized customer service email during organizational restructuring. Brand management: Enable you to use familiar brand-specific email addresses that forward to the appropriate Amazon Connect instance email address. Important things to know Each email address can have a maximum of one alias. You cannot create multiple aliases for the same email address. If the alias email address already receives direct emails, it continues to receive direct emails plus forwarded emails. You cannot chain email aliases together (that is, create an alias of an alias). AssociateEmailAddressAlias does not return the following information: A confirmation of the alias relationship details (you must call DescribeEmailAddress to verify). The timestamp of when the association occurred. The status of the forwarding configuration. Endpoints: See Amazon Connect endpoints and quotas. Related operations DisassociateEmailAddressAlias: Removes the alias association between two email addresses in an Amazon Connect instance. DescribeEmailAddress: View current alias configurations for an email address. SearchEmailAddresses: Find email addresses and their alias relationships across an instance. CreateEmailAddress: Create new email addresses that can participate in alias relationships. DeleteEmailAddress: Remove email addresses (automatically removes any alias relationships). UpdateEmailAddressMetadata: Modify email address properties (does not affect alias relationships).

Sourcemodule IdempotencyException : sig ... end

An entity with the same name already exists.

Sourcemodule AssociateEmailAddressAliasResponse : sig ... end

Associates an email address alias with an existing email address in an Amazon Connect instance. This creates a forwarding relationship where emails sent to the alias email address are automatically forwarded to the primary email address. Use cases Following are common uses cases for this API: Unified customer support: Create multiple entry points (for example, support@example.com, help@example.com, customercare@example.com) that all forward to a single agent queue for streamlined management. Department consolidation: Forward emails from legacy department addresses (for example, sales@example.com, info@example.com) to a centralized customer service email during organizational restructuring. Brand management: Enable you to use familiar brand-specific email addresses that forward to the appropriate Amazon Connect instance email address. Important things to know Each email address can have a maximum of one alias. You cannot create multiple aliases for the same email address. If the alias email address already receives direct emails, it continues to receive direct emails plus forwarded emails. You cannot chain email aliases together (that is, create an alias of an alias). AssociateEmailAddressAlias does not return the following information: A confirmation of the alias relationship details (you must call DescribeEmailAddress to verify). The timestamp of when the association occurred. The status of the forwarding configuration. Endpoints: See Amazon Connect endpoints and quotas. Related operations DisassociateEmailAddressAlias: Removes the alias association between two email addresses in an Amazon Connect instance. DescribeEmailAddress: View current alias configurations for an email address. SearchEmailAddresses: Find email addresses and their alias relationships across an instance. CreateEmailAddress: Create new email addresses that can participate in alias relationships. DeleteEmailAddress: Remove email addresses (automatically removes any alias relationships). UpdateEmailAddressMetadata: Modify email address properties (does not affect alias relationships).

Sourcemodule FlowAssociationResourceType : sig ... end

Sourcemodule AssociateFlowRequest : sig ... end

Associates a connect resource to a flow.

Sourcemodule AssociateFlowResponse : sig ... end

Associates a connect resource to a flow.

Sourcemodule HoursOfOperationId : sig ... end

Sourcemodule ParentHoursOfOperationConfig : sig ... end

Contains configuration for the parent hours of operation.

Sourcemodule ParentHoursOfOperationConfigList : sig ... end

Sourcemodule AssociateHoursOfOperationsRequest : sig ... end

Associates a set of hours of operations with another hours of operation. Refer to Administrator Guide here for more information on inheriting overrides from parent hours of operation(s).

Sourcemodule InstanceStorageResourceType : sig ... end

Sourcemodule StorageType : sig ... end

Sourcemodule Prefix : sig ... end

Sourcemodule KeyId : sig ... end

Sourcemodule EncryptionType : sig ... end

Sourcemodule EncryptionConfig : sig ... end

The encryption configuration.

Sourcemodule BucketName : sig ... end

Sourcemodule S3Config : sig ... end

Information about the Amazon Simple Storage Service (Amazon S3) storage type.

Sourcemodule Hours : sig ... end

Sourcemodule KinesisVideoStreamConfig : sig ... end

Configuration information of a Kinesis video stream.

Sourcemodule KinesisStreamConfig : sig ... end

Configuration information of a Kinesis data stream.

Sourcemodule KinesisFirehoseConfig : sig ... end

Configuration information of a Kinesis Data Firehose delivery stream.

Sourcemodule AssociationId : sig ... end

Sourcemodule InstanceStorageConfig : sig ... end

The storage configuration for the instance.

Sourcemodule AssociateInstanceStorageConfigRequest : sig ... end

This API is in preview release for Amazon Connect and is subject to change. Associates a storage resource type for the first time. You can only associate one type of storage configuration in a single call. This means, for example, that you can't define an instance with multiple S3 buckets for storing chat transcripts. This API does not create a resource that doesn't exist. It only associates it to the instance. Ensure that the resource being specified in the storage configuration, like an S3 bucket, exists when being used for association.

Sourcemodule AssociateInstanceStorageConfigResponse : sig ... end

This API is in preview release for Amazon Connect and is subject to change. Associates a storage resource type for the first time. You can only associate one type of storage configuration in a single call. This means, for example, that you can't define an instance with multiple S3 buckets for storing chat transcripts. This API does not create a resource that doesn't exist. It only associates it to the instance. Ensure that the resource being specified in the storage configuration, like an S3 bucket, exists when being used for association.

Sourcemodule FunctionArn : sig ... end

Sourcemodule AssociateLambdaFunctionRequest : sig ... end

This API is in preview release for Amazon Connect and is subject to change. Allows the specified Amazon Connect instance to access the specified Lambda function.

Sourcemodule AssociateLexBotRequest : sig ... end

This API is in preview release for Amazon Connect and is subject to change. Allows the specified Amazon Connect instance to access the specified Amazon Lex V1 bot. This API only supports the association of Amazon Lex V1 bots.

Sourcemodule PhoneNumberId : sig ... end

Sourcemodule ContactFlowId : sig ... end

Sourcemodule AssociatePhoneNumberContactFlowRequest : sig ... end

Associates a flow with a phone number claimed to your Amazon Connect instance. If the number is claimed to a traffic distribution group, and you are calling this API using an instance in the Amazon Web Services Region where the traffic distribution group was created, you can use either a full phone number ARN or UUID value for the PhoneNumberId URI request parameter. However, if the number is claimed to a traffic distribution group and you are calling this API using an instance in the alternate Amazon Web Services Region associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is provided in this scenario, you will receive a ResourceNotFoundException.

Sourcemodule EmailAddressConfig : sig ... end

Configuration object that specifies an email address to be associated with a queue. This configuration contains the identifier of the email address that should be linked to the queue for routing email contacts.

Sourcemodule EmailAddressConfigList : sig ... end

Sourcemodule AssociateQueueEmailAddressesRequest : sig ... end

Associates a set of email addresses with a queue to enable agents to select different "From" (system) email addresses when replying to inbound email contacts or initiating outbound email contacts. This allows agents to handle email contacts across different brands and business units within the same queue. Important things to know You can associate up to 49 additional email addresses with a single queue, plus 1 default outbound email address, for a total of 50. The email addresses must already exist in the Amazon Connect instance before they can be associated with a queue. Agents will be able to select from these associated email addresses when handling email contacts in the queue. For inbound email contacts, agents can select from email addresses associated with the queue where the contact was accepted. For outbound email contacts, agents can select from email addresses associated with their default outbound queue configured in their routing profile.

Sourcemodule QuickConnectId : sig ... end

Sourcemodule QuickConnectsList : sig ... end

Sourcemodule AssociateQueueQuickConnectsRequest : sig ... end

Associates a set of quick connects with a queue.

Sourcemodule RoutingProfileQueueReference : sig ... end

Contains the channel and queue identifier for a routing profile.

Sourcemodule Priority : sig ... end

Sourcemodule Delay : sig ... end

Sourcemodule RoutingProfileQueueConfig : sig ... end

Contains information about the queue and channel for which priority and delay can be set.

Sourcemodule RoutingProfileQueueConfigList : sig ... end

Sourcemodule RoutingProfileManualAssignmentQueueConfig : sig ... end

Contains information about the queue and channel for manual assignment behaviour can be enabled.

Sourcemodule RoutingProfileManualAssignmentQueueConfigList : sig ... end

Sourcemodule RoutingProfileId : sig ... end

Sourcemodule AssociateRoutingProfileQueuesRequest : sig ... end

Associates a set of queues with a routing profile.

Sourcemodule PEM : sig ... end

Sourcemodule AssociateSecurityKeyRequest : sig ... end

This API is in preview release for Amazon Connect and is subject to change. Associates a security key to the instance.

Sourcemodule AttachedFileServiceQuotaExceededExceptionReason : sig ... end

Sourcemodule ServiceQuotaExceededExceptionReason : sig ... end

The reason for the exception.

Sourcemodule ServiceQuotaExceededException : sig ... end

The service quota has been exceeded.

Sourcemodule AssociateSecurityKeyResponse : sig ... end

This API is in preview release for Amazon Connect and is subject to change. Associates a security key to the instance.

Sourcemodule SecurityProfileId : sig ... end

Sourcemodule SecurityProfileItem : sig ... end

Security profile items.

Sourcemodule SecurityProfiles : sig ... end

Sourcemodule EntityType : sig ... end

Sourcemodule EntityArn : sig ... end

Sourcemodule AssociateSecurityProfilesRequest : sig ... end

Associate security profiles with an Entity in an Amazon Connect instance.

Sourcemodule TrafficDistributionGroupIdOrArn : sig ... end

Sourcemodule AssociateTrafficDistributionGroupUserRequest : sig ... end

Associates an agent with a traffic distribution group. This API can be called only in the Region where the traffic distribution group is created.

Sourcemodule AssociateTrafficDistributionGroupUserResponse : sig ... end

Associates an agent with a traffic distribution group. This API can be called only in the Region where the traffic distribution group is created.

Sourcemodule ProficiencyLevel : sig ... end

Sourcemodule PredefinedAttributeStringValue : sig ... end

Sourcemodule PredefinedAttributeName : sig ... end

Sourcemodule UserProficiency : sig ... end

Information about proficiency of a user.

Sourcemodule UserProficiencyList : sig ... end

Sourcemodule AssociateUserProficienciesRequest : sig ... end

Associates a set of proficiencies with a user.

Sourcemodule WorkspaceResourceArnList : sig ... end

Sourcemodule WorkspaceId : sig ... end

Sourcemodule AssociateWorkspaceRequest : sig ... end

Associates a workspace with one or more users or routing profiles, allowing them to access the workspace's configured views and pages.

Sourcemodule SuccessfulBatchAssociationSummary : sig ... end

Contains information about a resource that was successfully associated with a workspace in a batch operation.

Sourcemodule SuccessfulBatchAssociationSummaryList : sig ... end

Sourcemodule WorkspaceErrorCode : sig ... end

Sourcemodule WorkspaceBatchErrorMessage : sig ... end

Sourcemodule FailedBatchAssociationSummary : sig ... end

Contains information about a resource that failed to be associated with a workspace in a batch operation.

Sourcemodule FailedBatchAssociationSummaryList : sig ... end

Sourcemodule DuplicateResourceException : sig ... end

A resource with the specified name already exists.

Sourcemodule AssociateWorkspaceResponse : sig ... end

Associates a workspace with one or more users or routing profiles, allowing them to access the workspace's configured views and pages.

Sourcemodule AssociatedContactSummary : sig ... end

Contact summary of a contact in contact tree associated with unique identifier.

Sourcemodule AssociatedContactSummaryList : sig ... end

Sourcemodule AssociatedQueueIdList : sig ... end

Sourcemodule ISO8601Datetime : sig ... end

Sourcemodule FileUseCaseType : sig ... end

Sourcemodule FileStatusType : sig ... end

Sourcemodule FileSizeInBytes : sig ... end

Sourcemodule FileName : sig ... end

Sourcemodule FileId : sig ... end

Sourcemodule CreatedByInfo : sig ... end

Information on the identity that created the file.

Sourcemodule AttachedFile : sig ... end

Information about the attached file.

Sourcemodule ErrorMessage : sig ... end

Sourcemodule ErrorCode : sig ... end

Sourcemodule AttachedFileError : sig ... end

Error describing a failure to retrieve attached file metadata through BatchGetAttachedFileMetadata action.

Sourcemodule AttachedFileErrorsList : sig ... end

Sourcemodule MaximumSizeLimitInBytes : sig ... end

The maximum size limit for attached files in bytes. The minimum value is 1 and the maximum value is 104857600 (100 MB).

Sourcemodule ExtensionConfiguration : sig ... end

The configuration for allowed file extensions.

Sourcemodule AttachmentScope : sig ... end

Sourcemodule AttachedFilesConfiguration : sig ... end

The configuration for attached files for a specific attachment scope.

Sourcemodule AttachedFilesConfigurationSummary : sig ... end

A summary of the attached files configuration.

Sourcemodule AttachedFilesConfigurationSummaryList : sig ... end

Sourcemodule AttachedFilesList : sig ... end

Sourcemodule AttachmentName : sig ... end

Sourcemodule ReferenceValue : sig ... end

Sourcemodule ReferenceStatus : sig ... end

Sourcemodule ReferenceKey : sig ... end

Sourcemodule ReferenceArn : sig ... end

Sourcemodule AttachmentReference : sig ... end

Information about a reference when the referenceType is ATTACHMENT. Otherwise, null.

Sourcemodule JoinToken : sig ... end

Sourcemodule AttendeeId : sig ... end

Sourcemodule Attendee : sig ... end

The attendee information, including attendee ID and join token.

Sourcemodule InstanceAttributeValue : sig ... end

Sourcemodule InstanceAttributeType : sig ... end

Sourcemodule Attribute : sig ... end

A toggle for an individual feature at the instance level.

Sourcemodule HierarchyGroupMatchType : sig ... end

Sourcemodule HierarchyGroupCondition : sig ... end

A leaf node condition which can be used to specify a hierarchy group condition.

Sourcemodule AttributeAndCondition : sig ... end

A list of conditions which would be applied together with an AND condition.

Sourcemodule NullableProficiencyLevel : sig ... end

Sourcemodule Range : sig ... end

An Object to define the minimum and maximum proficiency levels.

Sourcemodule ProficiencyValue : sig ... end

Sourcemodule MatchCriteria : sig ... end

An object to define AgentsCriteria.

Sourcemodule ComparisonOperator : sig ... end

Sourcemodule AttributeCondition : sig ... end

An object to specify the predefined attribute condition.

Sourcemodule DataTableId : sig ... end

Sourcemodule AttributeIds : sig ... end

Sourcemodule ValueBoundary : sig ... end

Sourcemodule ValidationEnumValues : sig ... end

Sourcemodule ValidationEnum : sig ... end

Defines enumeration validation for attribute values. Allows specifying a list of permitted values and whether custom values beyond the enumerated list are allowed.

Sourcemodule PositiveDouble : sig ... end

Sourcemodule PositiveAndNegativeDouble : sig ... end

Sourcemodule LengthBoundary : sig ... end

Sourcemodule Validation : sig ... end

Defines validation rules for data table attribute values. Based on JSON Schema Draft 2020-12 with additional Connect-specific validations. Validation rules ensure data integrity and consistency across the data table.

Sourcemodule DataTableVersion : sig ... end

Sourcemodule DataTableName : sig ... end

Sourcemodule DataTableLockVersion : sig ... end

Contains lock version information for different levels of a data table hierarchy. Used for optimistic locking to prevent concurrent modification conflicts. Each component has its own lock version that changes when that component is modified.

Sourcemodule DataTableDescription : sig ... end

Sourcemodule DataTableAttributeValueType : sig ... end

Sourcemodule DataTableAttribute : sig ... end

Represents an attribute (column) in a data table. Attributes define the schema and validation rules for values that can be stored in the table. They specify the data type, constraints, and whether the attribute is used as a primary key for record identification.

Sourcemodule AttributeList : sig ... end

Sourcemodule AttributeName : sig ... end

Sourcemodule AttributeNameList : sig ... end

Sourcemodule AttributeOrConditionList : sig ... end

Sourcemodule AttributeValue : sig ... end

Sourcemodule Attributes : sig ... end

Sourcemodule AttributesList : sig ... end

Sourcemodule MeetingFeatureStatus : sig ... end

Sourcemodule AudioFeatures : sig ... end

Has audio-specific configurations as the operating parameter for Echo Reduction.

Sourcemodule AuthenticationError : sig ... end

Sourcemodule AuthenticationErrorDescription : sig ... end

Sourcemodule RefreshTokenDuration : sig ... end

Sourcemodule IpCidr : sig ... end

Sourcemodule IpCidrList : sig ... end

Sourcemodule InactivityDuration : sig ... end

Sourcemodule AuthenticationProfileName : sig ... end

Sourcemodule AuthenticationProfileId : sig ... end

Sourcemodule AuthenticationProfileDescription : sig ... end

Sourcemodule AuthenticationProfile : sig ... end

This API is in preview release for Amazon Connect and is subject to change. To request access to this API, contact Amazon Web Services Support. Information about an authentication profile. An authentication profile is a resource that stores the authentication settings for users in your contact center. You use authentication profiles to set up IP address range restrictions and session timeouts. For more information, see Set IP address restrictions or session timeouts.

Sourcemodule AuthenticationProfileSummary : sig ... end

This API is in preview release for Amazon Connect and is subject to change. To request access to this API, contact Amazon Web Services Support. A summary of a given authentication profile.

Sourcemodule AuthenticationProfileSummaryList : sig ... end

Sourcemodule AuthorizationCode : sig ... end

Sourcemodule AutoAccept : sig ... end

Sourcemodule AutoAcceptConfig : sig ... end

Configuration settings for auto-accept for a specific channel.

Sourcemodule AutoAcceptConfigs : sig ... end

Sourcemodule AutoEvaluationConfiguration : sig ... end

Configuration information about automated evaluations.

Sourcemodule AutoEvaluationStatus : sig ... end

Sourcemodule AutoEvaluationDetails : sig ... end

Details about automated evaluations.

Sourcemodule ReferenceId : sig ... end

Sourcemodule AutomaticFailConfiguration : sig ... end

Information about automatic fail configuration for an evaluation form.

Sourcemodule PhoneNumberType : sig ... end

Sourcemodule PhoneNumberCountryCode : sig ... end

Sourcemodule PhoneNumber : sig ... end

Sourcemodule AvailableNumberSummary : sig ... end

Information about available phone numbers.

Sourcemodule AvailableNumbersList : sig ... end

Sourcemodule DataSetIds : sig ... end

Sourcemodule BatchAssociateAnalyticsDataSetRequest : sig ... end

Associates a list of analytics datasets for a given Amazon Connect instance to a target account. You can associate multiple datasets in a single call.

Sourcemodule ErrorResult : sig ... end

This API is in preview release for Amazon Connect and is subject to change. List of errors for dataset association failures.

Sourcemodule ErrorResults : sig ... end

Sourcemodule BatchAssociateAnalyticsDataSetResponse : sig ... end

Associates a list of analytics datasets for a given Amazon Connect instance to a target account. You can associate multiple datasets in a single call.

Sourcemodule PrimaryValue : sig ... end

Represents a primary key value used to identify a specific record in a data table. Primary values are used in combination to create unique record identifiers when a table has multiple primary attributes.

Sourcemodule PrimaryValuesSet : sig ... end

Sourcemodule BatchCreateDataTableValueFailureResult : sig ... end

A batch create data table value failure result.

Sourcemodule BatchCreateDataTableValueFailureResultList : sig ... end

Sourcemodule DataTableValue : sig ... end

A data table value.

Sourcemodule DataTableValueList : sig ... end

Sourcemodule BatchCreateDataTableValueRequest : sig ... end

Creates values for attributes in a data table. The value may be a default or it may be associated with a primary value. The value must pass all customer defined validation as well as the default validation for the value type. The operation must conform to Batch Operation API Standards. Although the standard specifies that successful and failed entities are listed separately in the response, authorization fails if any primary values or attributes are unauthorized. The combination of primary values and the attribute name serve as the identifier for the individual item request.

Sourcemodule ConflictException : sig ... end

Operation cannot be performed at this time as there is a conflict with another operation or contact state.

Sourcemodule BatchCreateDataTableValueSuccessResult : sig ... end

A batch create data table value success result.

Sourcemodule BatchCreateDataTableValueSuccessResultList : sig ... end

Sourcemodule BatchCreateDataTableValueResponse : sig ... end

Creates values for attributes in a data table. The value may be a default or it may be associated with a primary value. The value must pass all customer defined validation as well as the default validation for the value type. The operation must conform to Batch Operation API Standards. Although the standard specifies that successful and failed entities are listed separately in the response, authorization fails if any primary values or attributes are unauthorized. The combination of primary values and the attribute name serve as the identifier for the individual item request.

Sourcemodule BatchDeleteDataTableValueFailureResult : sig ... end

A batch delete data table value failure result.

Sourcemodule BatchDeleteDataTableValueFailureResultList : sig ... end

Sourcemodule DataTableDeleteValueIdentifier : sig ... end

A data table delete value identifier.

Sourcemodule DataTableDeleteValueIdentifierList : sig ... end

Sourcemodule BatchDeleteDataTableValueRequest : sig ... end

Deletes multiple values from a data table. API users may delete values at any time. When deletion is requested from the admin website, a warning is shown alerting the user of the most recent time the attribute and its values were accessed. System managed values are not deletable by customers.

Sourcemodule BatchDeleteDataTableValueSuccessResult : sig ... end

A batch delete data table value success result.

Sourcemodule BatchDeleteDataTableValueSuccessResultList : sig ... end

Sourcemodule BatchDeleteDataTableValueResponse : sig ... end

Deletes multiple values from a data table. API users may delete values at any time. When deletion is requested from the admin website, a warning is shown alerting the user of the most recent time the attribute and its values were accessed. System managed values are not deletable by customers.

Sourcemodule BatchDescribeDataTableValueFailureResult : sig ... end

A batch describe data table value failure result.

Sourcemodule BatchDescribeDataTableValueFailureResultList : sig ... end

Sourcemodule DataTableValueIdentifier : sig ... end

A data table value identifier.

Sourcemodule DataTableValueIdentifierList : sig ... end

Sourcemodule BatchDescribeDataTableValueRequest : sig ... end

Retrieves multiple values from a data table without evaluating expressions. Returns the raw stored values along with metadata such as lock versions and modification timestamps. "Describe" is a deprecated term but is allowed to maintain consistency with existing operations.

Sourcemodule PrimaryValueResponse : sig ... end

A primary value response.

Sourcemodule PrimaryValuesResponseSet : sig ... end

Sourcemodule BatchDescribeDataTableValueSuccessResult : sig ... end

A batch describe data table value success result.

Sourcemodule BatchDescribeDataTableValueSuccessResultList : sig ... end

Sourcemodule BatchDescribeDataTableValueResponse : sig ... end

Retrieves multiple values from a data table without evaluating expressions. Returns the raw stored values along with metadata such as lock versions and modification timestamps. "Describe" is a deprecated term but is allowed to maintain consistency with existing operations.

Sourcemodule BatchDisassociateAnalyticsDataSetRequest : sig ... end

Removes a list of analytics datasets associated with a given Amazon Connect instance. You can disassociate multiple datasets in a single call.

Sourcemodule BatchDisassociateAnalyticsDataSetResponse : sig ... end

Removes a list of analytics datasets associated with a given Amazon Connect instance. You can disassociate multiple datasets in a single call.

Sourcemodule FileIdList : sig ... end

Sourcemodule BatchGetAttachedFileMetadataRequest : sig ... end

Allows you to retrieve metadata about multiple attached files on an associated resource. Each attached file provided in the input list must be associated with the input AssociatedResourceArn.

Sourcemodule BatchGetAttachedFileMetadataResponse : sig ... end

Allows you to retrieve metadata about multiple attached files on an associated resource. Each attached file provided in the input list must be associated with the input AssociatedResourceArn.

Sourcemodule ResourceArnListMaxLimit100 : sig ... end

Sourcemodule ListFlowAssociationResourceType : sig ... end

Sourcemodule BatchGetFlowAssociationRequest : sig ... end

Retrieve the flow associations for the given resources.

Sourcemodule FlowAssociationSummary : sig ... end

Information about flow associations.

Sourcemodule FlowAssociationSummaryList : sig ... end

Sourcemodule BatchGetFlowAssociationResponse : sig ... end

Retrieve the flow associations for the given resources.

Sourcemodule RequestIdentifier : sig ... end

Sourcemodule OutboundStrategyType : sig ... end

Sourcemodule OutboundStrategyConfig : sig ... end

The config of the outbound strategy.

Sourcemodule OutboundStrategy : sig ... end

Information about the outbound strategy.

Sourcemodule EndpointType : sig ... end

Sourcemodule Endpoint : sig ... end

Information about the endpoint.

Sourcemodule CampaignId : sig ... end

Sourcemodule Campaign : sig ... end

Information associated with a campaign.

Sourcemodule ContactDataRequest : sig ... end

Request object with information to create a contact.

Sourcemodule ContactDataRequestList : sig ... end

Sourcemodule BatchPutContactRequest : sig ... end

Only the Amazon Connect outbound campaigns service principal is allowed to assume a role in your account and call this API. Allows you to create a batch of contacts in Amazon Connect. The outbound campaigns capability ingests dial requests via the PutDialRequestBatch API. It then uses BatchPutContact to create contacts corresponding to those dial requests. If agents are available, the dial requests are dialed out, which results in a voice call. The resulting voice call uses the same contactId that was created by BatchPutContact.

Sourcemodule SuccessfulRequest : sig ... end

Request for which contact was successfully created.

Sourcemodule SuccessfulRequestList : sig ... end

Sourcemodule LimitExceededException : sig ... end

The allowed limit for the resource has been exceeded.

Sourcemodule FailureReasonCode : sig ... end

Sourcemodule FailedRequest : sig ... end

Request for which contact failed to be generated.

Sourcemodule FailedRequestList : sig ... end

Sourcemodule BatchPutContactResponse : sig ... end

Only the Amazon Connect outbound campaigns service principal is allowed to assume a role in your account and call this API. Allows you to create a batch of contacts in Amazon Connect. The outbound campaigns capability ingests dial requests via the PutDialRequestBatch API. It then uses BatchPutContact to create contacts corresponding to those dial requests. If agents are available, the dial requests are dialed out, which results in a voice call. The resulting voice call uses the same contactId that was created by BatchPutContact.

Sourcemodule BatchUpdateDataTableValueFailureResult : sig ... end

A batch update data table value failure result.

Sourcemodule BatchUpdateDataTableValueFailureResultList : sig ... end

Sourcemodule BatchUpdateDataTableValueRequest : sig ... end

Updates multiple data table values using all properties from BatchCreateDataTableValue. System managed values are not modifiable by customers. The operation requires proper lock versions to prevent concurrent modification conflicts.

Sourcemodule BatchUpdateDataTableValueSuccessResult : sig ... end

A batch update data table value success result.

Sourcemodule BatchUpdateDataTableValueSuccessResultList : sig ... end

Sourcemodule BatchUpdateDataTableValueResponse : sig ... end

Updates multiple data table values using all properties from BatchCreateDataTableValue. System managed values are not modifiable by customers. The operation requires proper lock versions to prevent concurrent modification conflicts.

Sourcemodule BehaviorType : sig ... end

Sourcemodule Body : sig ... end

Sourcemodule BooleanComparisonType : sig ... end

Sourcemodule BooleanCondition : sig ... end

A boolean search condition for Search APIs.

Sourcemodule BoxedBoolean : sig ... end

Sourcemodule ChannelList : sig ... end

Sourcemodule IntegerCount : sig ... end

Sourcemodule ChannelToCountMap : sig ... end

Sourcemodule Channels : sig ... end

Sourcemodule NullableBoolean : sig ... end

Sourcemodule DurationMillis : sig ... end

Sourcemodule Count : sig ... end

Sourcemodule ChatContactMetrics : sig ... end

Information about the overall participant interactions at the contact level.

Sourcemodule ChatContent : sig ... end

Sourcemodule ChatContentType : sig ... end

Sourcemodule ChatDurationInMinutes : sig ... end

Sourcemodule ChatEntryPointParameters : sig ... end

Parameters for initiating a chat test.

Sourcemodule ChatEventType : sig ... end

Sourcemodule ChatEvent : sig ... end

Chat integration event containing payload to perform different chat actions such as: Sending a chat message Sending a chat event, such as typing Disconnecting from a chat

Sourcemodule ChatMessage : sig ... end

A chat message.

Sourcemodule ParticipantType : sig ... end

Sourcemodule ParticipantId : sig ... end

Sourcemodule ParticipantMetrics : sig ... end

Information about a participant's interactions in a contact.

Sourcemodule ChatMetrics : sig ... end

Information about how agent, bot, and customer interact in a chat contact.

Sourcemodule TimerEligibleParticipantRoles : sig ... end

Sourcemodule ParticipantTimerDurationInMinutes : sig ... end

Sourcemodule ParticipantTimerAction : sig ... end

Sourcemodule ParticipantTimerValue : sig ... end

The value of the timer. Either the timer action (Unset to delete the timer), or the duration of the timer in minutes. Only one value can be set. For more information about how chat timeouts work, see Set up chat timeouts for human participants.

Sourcemodule ParticipantTimerType : sig ... end

Sourcemodule ParticipantTimerConfiguration : sig ... end

Configuration information for the timer. After the timer configuration is set, it persists for the duration of the chat. It persists across new contacts in the chain, for example, transfer contacts. For more information about how chat timeouts work, see Set up chat timeouts for human participants.

Sourcemodule ParticipantTimerConfigList : sig ... end

Sourcemodule ChatParticipantRoleConfig : sig ... end

Configuration information for the chat participant role.

Sourcemodule ChatStreamingEndpointARN : sig ... end

Sourcemodule ChatStreamingConfiguration : sig ... end

The streaming configuration, such as the Amazon SNS streaming endpoint.

Sourcemodule CommonNameLength127 : sig ... end

Sourcemodule HoursOfOperationsIdentifier : sig ... end

Identifier for a hours of operations resource: ARN, ID, Name

Sourcemodule ChildHoursOfOperationsList : sig ... end

Sourcemodule PhoneNumberDescription : sig ... end

Sourcemodule ClaimPhoneNumberRequest : sig ... end

Claims an available phone number to your Amazon Connect instance or traffic distribution group. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance or traffic distribution group was created. For more information about how to use this operation, see Claim a phone number in your country and Claim phone numbers to traffic distribution groups in the Amazon Connect Administrator Guide. You can call the SearchAvailablePhoneNumbers API for available phone numbers that you can claim. Call the DescribePhoneNumber API to verify the status of a previous ClaimPhoneNumber operation. If you plan to claim and release numbers frequently, contact us for a service quota exception. Otherwise, it is possible you will be blocked from claiming and releasing any more numbers until up to 180 days past the oldest number released has expired. By default you can claim and release up to 200% of your maximum number of active phone numbers. If you claim and release phone numbers using the UI or API during a rolling 180 day cycle that exceeds 200% of your phone number service level quota, you will be blocked from claiming any more numbers until 180 days past the oldest number released has expired. For example, if you already have 99 claimed numbers and a service level quota of 99 phone numbers, and in any 180 day period you release 99, claim 99, and then release 99, you will have exceeded the 200% limit. At that point you are blocked from claiming any more numbers until you open an Amazon Web Services support ticket.

Sourcemodule ClaimPhoneNumberResponse : sig ... end

Claims an available phone number to your Amazon Connect instance or traffic distribution group. You can call this API only in the same Amazon Web Services Region where the Amazon Connect instance or traffic distribution group was created. For more information about how to use this operation, see Claim a phone number in your country and Claim phone numbers to traffic distribution groups in the Amazon Connect Administrator Guide. You can call the SearchAvailablePhoneNumbers API for available phone numbers that you can claim. Call the DescribePhoneNumber API to verify the status of a previous ClaimPhoneNumber operation. If you plan to claim and release numbers frequently, contact us for a service quota exception. Otherwise, it is possible you will be blocked from claiming and releasing any more numbers until up to 180 days past the oldest number released has expired. By default you can claim and release up to 200% of your maximum number of active phone numbers. If you claim and release phone numbers using the UI or API during a rolling 180 day cycle that exceeds 200% of your phone number service level quota, you will be blocked from claiming any more numbers until 180 days past the oldest number released has expired. For example, if you already have 99 claimed numbers and a service level quota of 99 phone numbers, and in any 180 day period you release 99, claim 99, and then release 99, you will have exceeded the 200% limit. At that point you are blocked from claiming any more numbers until you open an Amazon Web Services support ticket.

Sourcemodule PhoneNumberWorkflowStatus : sig ... end

Sourcemodule PhoneNumberWorkflowMessage : sig ... end

Sourcemodule PhoneNumberStatus : sig ... end

The status of the phone number. CLAIMED means the previous ClaimPhoneNumber or UpdatePhoneNumber operation succeeded. IN_PROGRESS means a ClaimPhoneNumber, UpdatePhoneNumber, or UpdatePhoneNumberMetadata operation is still in progress and has not yet completed. You can call DescribePhoneNumber at a later time to verify if the previous operation has completed. FAILED indicates that the previous ClaimPhoneNumber or UpdatePhoneNumber operation has failed. It will include a message indicating the failure reason. A common reason for a failure may be that the TargetArn value you are claiming or updating a phone number to has reached its limit of total claimed numbers. If you received a FAILED status from a ClaimPhoneNumber API call, you have one day to retry claiming the phone number before the number is released back to the inventory for other customers to claim.

Sourcemodule ClaimedPhoneNumberSummary : sig ... end

Information about a phone number that has been claimed to your Amazon Connect instance or traffic distribution group.

Sourcemodule CommonHumanReadableDescription : sig ... end

Sourcemodule CommonHumanReadableName : sig ... end

Sourcemodule Comparison : sig ... end

Sourcemodule CompleteAttachedFileUploadRequest : sig ... end

Request to CompleteAttachedFileUpload API

Sourcemodule CompleteAttachedFileUploadResponse : sig ... end

Response from CompleteAttachedFileUpload API

Sourcemodule Concurrency : sig ... end

Sourcemodule NumberComparisonType : sig ... end

Sourcemodule NullableProficiencyLimitValue : sig ... end

Sourcemodule NumberCondition : sig ... end

A leaf node condition which can be used to specify a numeric condition. The currently supported value for FieldName is limit.

Sourcemodule Condition : sig ... end

A leaf node condition which can be used to specify a ProficiencyName, ProficiencyValue and ProficiencyLimit.

Sourcemodule ConditionalOperationFailedException : sig ... end

Request processing failed because dependent condition failed.

Sourcemodule Conditions : sig ... end

Sourcemodule ConfigurableNotificationPriority : sig ... end

Sourcemodule MeetingId : sig ... end

Sourcemodule MeetingFeaturesConfiguration : sig ... end

The configuration settings of the features available to a meeting.

Sourcemodule MediaRegion : sig ... end

Sourcemodule URI : sig ... end

Sourcemodule MediaPlacement : sig ... end

A set of endpoints used by clients to connect to the media service group for an Amazon Chime SDK meeting.

Sourcemodule Meeting : sig ... end

A meeting created using the Amazon Chime SDK.

Sourcemodule ConnectionData : sig ... end

Information required to join the call.

Sourcemodule WisdomInfo : sig ... end

Information about Amazon Connect Wisdom.

Sourcemodule TotalPauseDurationInSeconds : sig ... end

Sourcemodule TotalPauseCount : sig ... end

Sourcemodule TaskTemplateName : sig ... end

Sourcemodule TaskTemplateInfoV2 : sig ... end

Information about the task template used to create this contact.

Sourcemodule SegmentAttributeValueString : sig ... end

Sourcemodule SegmentAttributeName : sig ... end

Sourcemodule SegmentAttributeValueInteger : sig ... end

module SegmentAttributeValue : sig ... end

A value for a segment attribute. This is structured as a map where the key is valueString and the value is a string.

module SegmentAttributeValueList : sig ... end

module SegmentAttributeValueMap : sig ... end

Sourcemodule SegmentAttributes : sig ... end

Sourcemodule RoutingCriteriaStepStatus : sig ... end

module Expression : sig ... end

A tagged union to specify expression for a routing step.

module Expressions : sig ... end

Sourcemodule DurationInSeconds : sig ... end

Sourcemodule Expiry : sig ... end

An object to specify the expiration of a routing step.

Sourcemodule Step : sig ... end

Step signifies the criteria to be used for routing to an agent

Sourcemodule Steps : sig ... end

Sourcemodule Index : sig ... end

Sourcemodule RoutingCriteria : sig ... end

Latest routing criteria on the contact.

Sourcemodule UnprocessedTranscriptLocation : sig ... end

Sourcemodule RecordingStatus : sig ... end

Sourcemodule RecordingLocation : sig ... end

Sourcemodule RecordingDeletionReason : sig ... end

Sourcemodule MediaStreamType : sig ... end

Sourcemodule FragmentNumber : sig ... end

Sourcemodule RecordingInfo : sig ... end

Information about a voice recording, chat transcript, or screen recording.

Sourcemodule Recordings : sig ... end

Sourcemodule QueueTimeAdjustmentSeconds : sig ... end

Sourcemodule QueuePriority : sig ... end

Sourcemodule QueueInfo : sig ... end

If this contact was queued, this contains information about the queue.

Sourcemodule CustomerQualityMetrics : sig ... end

Information about the quality of the Customer's media connection

Sourcemodule QualityMetrics : sig ... end

Information about the quality of the participant's media connection.

Sourcemodule NextContactType : sig ... end

Sourcemodule QuickConnectType : sig ... end

Sourcemodule QuickConnectName : sig ... end

Sourcemodule QuickConnectContactData : sig ... end

Contact data associated with quick connect operations.

Sourcemodule NextContactMetadata : sig ... end

Metadata information for next contact.

Sourcemodule NextContactEntry : sig ... end

Entry representing the next contact in a sequence.

Sourcemodule NextContacts : sig ... end

Sourcemodule Name : sig ... end

Sourcemodule TrafficDistributionGroupId : sig ... end

Sourcemodule OriginRegion : sig ... end

Sourcemodule GlobalResiliencyMetadata : sig ... end

Information about the global resiliency configuration for the contact, including traffic distribution details.

Sourcemodule EndpointInfo : sig ... end

Information about the endpoint.

Sourcemodule PotentialDisconnectIssue : sig ... end

Sourcemodule DisconnectDetails : sig ... end

Information about the call disconnect experience.

Sourcemodule Description : sig ... end

Sourcemodule CustomerVoiceActivity : sig ... end

Information about customer’s voice activity.

Sourcemodule CustomerId : sig ... end

Sourcemodule Customer : sig ... end

Information about the Customer on the contact.

Sourcemodule ContactTagValue : sig ... end

Sourcemodule ContactTagKey : sig ... end

Sourcemodule ContactTagMap : sig ... end

Sourcemodule EvaluationId : sig ... end

Sourcemodule Status : sig ... end

Sourcemodule FormId : sig ... end

Sourcemodule ExportLocation : sig ... end

Sourcemodule EvaluationArn : sig ... end

Sourcemodule ContactEvaluation : sig ... end

Information about the contact evaluations where the key is the FormId, which is a unique identifier for the form.

Sourcemodule ContactEvaluations : sig ... end

Sourcemodule ContactDetailName : sig ... end

Sourcemodule ContactDetailDescription : sig ... end

Sourcemodule ContactDetails : sig ... end

A map of string key/value pairs that contain user-defined attributes which are lightly typed within the contact. This object is used only for task contacts.

Sourcemodule Contact : sig ... end

Contains information about a contact.

Sourcemodule SearchText : sig ... end

Sourcemodule SearchTextList : sig ... end

Sourcemodule SearchContactsMatchType : sig ... end

Sourcemodule ParticipantRole : sig ... end

Sourcemodule TranscriptCriteria : sig ... end

A structure that defines search criteria base on words or phrases, participants in the Contact Lens conversational analytics transcript.

Sourcemodule TranscriptCriteriaList : sig ... end

Sourcemodule Transcript : sig ... end

A structure that defines search criteria and matching logic to search for contacts by matching text with transcripts analyzed by Amazon Connect Contact Lens.

Sourcemodule ContactAnalysis : sig ... end

A structure that defines search criteria for contacts using analysis outputs from Amazon Connect Contact Lens.

Sourcemodule IncludeRawMessage : sig ... end

Sourcemodule ContactConfiguration : sig ... end

The contact configuration for push notification registration.

Sourcemodule ContactStates : sig ... end

Sourcemodule ContactFilter : sig ... end

Filters user data based on the contact information that is associated to the users. It contains a list of contact states.

Sourcemodule ResourceVersion : sig ... end

Sourcemodule FlowContentSha256 : sig ... end

Sourcemodule ContactFlowType : sig ... end

Sourcemodule ContactFlowStatus : sig ... end

Sourcemodule ContactFlowState : sig ... end

Sourcemodule ContactFlowName : sig ... end

Sourcemodule ContactFlowDescription : sig ... end

Sourcemodule ContactFlowContent : sig ... end

Sourcemodule ContactFlow : sig ... end

Contains information about a flow.

Sourcemodule ContactFlowTypeCondition : sig ... end

The contact flow type condition.

Sourcemodule ContactFlowAttributeAndCondition : sig ... end

A list of conditions which would be applied together with an AND condition.

Sourcemodule ContactFlowAttributeOrConditionList : sig ... end

Sourcemodule ContactFlowAttributeFilter : sig ... end

Filter for contact flow attributes with multiple condition types.

Sourcemodule FlowModuleSettings : sig ... end

Sourcemodule FlowModuleContentSha256 : sig ... end

Sourcemodule ExternalInvocationConfiguration : sig ... end

The external invocation configuration for the flow module

Sourcemodule ContactFlowModuleStatus : sig ... end

Sourcemodule ContactFlowModuleState : sig ... end

Sourcemodule ContactFlowModuleName : sig ... end

Sourcemodule ContactFlowModuleId : sig ... end

Sourcemodule ContactFlowModuleDescription : sig ... end

Sourcemodule ContactFlowModuleContent : sig ... end

Sourcemodule ContactFlowModule : sig ... end

Contains information about a flow module.

Sourcemodule ContactFlowModuleAlias : sig ... end

Sourcemodule ContactFlowModuleAliasInfo : sig ... end

Contains information about an alias.

Sourcemodule ContactFlowModuleAliasSummary : sig ... end

Contains information about an alias.

Sourcemodule ContactFlowModuleAliasSummaryList : sig ... end

module ContactFlowModuleSearchConditionList : sig ... end

module ContactFlowModuleSearchCriteria : sig ... end

The search criteria to be used to return flow modules.

Sourcemodule TagOrConditionList : sig ... end

Sourcemodule ControlPlaneTagFilter : sig ... end

An object that can be used to specify Tag conditions inside the SearchFilter. This accepts an OR of AND (List of List) input where: Top level list specifies conditions that need to be applied with OR operator Inner list specifies conditions that need to be applied with AND operator.

Sourcemodule ContactFlowModuleSearchFilter : sig ... end

The search criteria to be used to return flow modules.

Sourcemodule ContactFlowModuleSearchSummaryList : sig ... end

Sourcemodule ContactFlowModuleSummary : sig ... end

Contains summary information about a flow.

Sourcemodule ContactFlowModuleVersionSummary : sig ... end

Contains information about a version.

Sourcemodule ContactFlowModuleVersionSummaryList : sig ... end

Sourcemodule ContactFlowModulesSummaryList : sig ... end

Sourcemodule ContactFlowNotPublishedException : sig ... end

The flow has not been published.

module ContactFlowSearchConditionList : sig ... end

module ContactFlowSearchCriteria : sig ... end

The search criteria to be used to return flows.

Sourcemodule ContactFlowSearchFilter : sig ... end

Filters to be applied to search results.

Sourcemodule ContactFlowSearchSummaryList : sig ... end

Sourcemodule ContactFlowSummary : sig ... end

Contains summary information about a flow. You can also create and update flows using the Amazon Connect Flow language.

Sourcemodule ContactFlowSummaryList : sig ... end

Sourcemodule ContactFlowTypes : sig ... end

Sourcemodule ContactFlowVersionSummary : sig ... end

A summary of a flow version's metadata.

Sourcemodule ContactFlowVersionSummaryList : sig ... end

Sourcemodule ContactInteractionType : sig ... end

Sourcemodule ContactMediaProcessingFailureMode : sig ... end

Sourcemodule ContactMetricName : sig ... end

Sourcemodule ContactMetricInfo : sig ... end

Contains the details of a metric to be retrieved for a contact. Use this object to specify which contact level metrics you want to include in your GetContactMetrics request.

Sourcemodule ContactMetricValue : sig ... end

Contains the numeric value of a contact metric result.

Sourcemodule ContactMetricResult : sig ... end

Contains the result of a requested metric for the contact. This object is returned as part of the GetContactMetrics response and includes both the metric name and its calculated value.

Sourcemodule ContactMetricResults : sig ... end

Sourcemodule ContactMetrics : sig ... end

Sourcemodule ContactNotFoundException : sig ... end

The contact with the specified ID does not exist.

Sourcemodule ContactParticipantRole : sig ... end

Sourcemodule ContactRecordingType : sig ... end

Sourcemodule ReferenceType : sig ... end

Sourcemodule ReferenceStatusReason : sig ... end

Sourcemodule Reference : sig ... end

Well-formed data on a contact, used by agents to complete a contact request. You can have up to 4,096 UTF-8 bytes across all references for a contact.

Sourcemodule ContactReferences : sig ... end

Sourcemodule ContactSearchSummarySegmentAttributeValue : sig ... end

The value of a segment attribute. This is structured as a map with a single key-value pair. The key 'valueString' indicates that the attribute type is a string, and its corresponding value is the actual string value of the segment attribute.

Sourcemodule ContactSearchSummarySegmentAttributes : sig ... end

Sourcemodule ContactSearchSummaryQueueInfo : sig ... end

If this contact was queued, this contains information about the queue.

Sourcemodule ContactSearchSummaryAgentInfo : sig ... end

Information about the agent who accepted the contact.

Sourcemodule ContactSearchSummary : sig ... end

Information of returned contact.

Sourcemodule ContactTagKeys : sig ... end

Sourcemodule Contacts : sig ... end

Sourcemodule Content : sig ... end

Sourcemodule ContentType : sig ... end

Sourcemodule ControlPlaneUserAttributeFilter : sig ... end

An object that can be used to specify Tag conditions or Hierarchy Group conditions inside the SearchFilter. This accepts an OR of AND (List of List) input where: The top level list specifies conditions that need to be applied with OR operator The inner list specifies conditions that need to be applied with AND operator. Only one field can be populated. Maximum number of allowed Tag conditions is 25. Maximum number of allowed Hierarchy Group conditions is 20.

Sourcemodule CreateAgentStatusRequest : sig ... end

Creates an agent status for the specified Amazon Connect instance.

Sourcemodule CreateAgentStatusResponse : sig ... end

Creates an agent status for the specified Amazon Connect instance.

Sourcemodule TemplateId : sig ... end

Sourcemodule FieldValue : sig ... end

Object for case field values.

Sourcemodule FieldValues : sig ... end

Sourcemodule CreateCaseActionDefinition : sig ... end

The CreateCase action definition.

Sourcemodule InstanceIdOrArn : sig ... end

Sourcemodule CreateContactFlowModuleAliasRequest : sig ... end

Creates a named alias that points to a specific version of a contact flow module.

Sourcemodule CreateContactFlowModuleAliasResponse : sig ... end

Creates a named alias that points to a specific version of a contact flow module.

Sourcemodule CreateContactFlowModuleRequest : sig ... end

Creates a flow module for the specified Amazon Connect instance.

Sourcemodule ProblemMessageString : sig ... end

Sourcemodule ProblemDetail : sig ... end

Information about a problem detail.

Sourcemodule Problems : sig ... end

Sourcemodule InvalidContactFlowModuleException : sig ... end

The problems with the module. Please fix before trying again.

Sourcemodule CreateContactFlowModuleResponse : sig ... end

Creates a flow module for the specified Amazon Connect instance.

Sourcemodule CreateContactFlowModuleVersionRequest : sig ... end

Creates an immutable snapshot of a contact flow module, preserving its content and settings at a specific point in time for version control and rollback capabilities.

Sourcemodule CreateContactFlowModuleVersionResponse : sig ... end

Creates an immutable snapshot of a contact flow module, preserving its content and settings at a specific point in time for version control and rollback capabilities.

Sourcemodule CreateContactFlowRequest : sig ... end

Creates a flow for the specified Amazon Connect instance. You can also create and update flows using the Amazon Connect Flow language.

Sourcemodule InvalidContactFlowException : sig ... end

The flow is not valid.

Sourcemodule CreateContactFlowResponse : sig ... end

Creates a flow for the specified Amazon Connect instance. You can also create and update flows using the Amazon Connect Flow language.

Sourcemodule CreateContactFlowVersionRequest : sig ... end

Publishes a new version of the flow provided. Versions are immutable and monotonically increasing. If the FlowContentSha256 provided is different from the FlowContentSha256 of the $LATEST published flow content, then an error is returned. This API only supports creating versions for flows of type Campaign.

Sourcemodule CreateContactFlowVersionResponse : sig ... end

Publishes a new version of the flow provided. Versions are immutable and monotonically increasing. If the FlowContentSha256 provided is different from the FlowContentSha256 of the $LATEST published flow content, then an error is returned. This API only supports creating versions for flows of type Campaign.

Sourcemodule UserInfo : sig ... end

The user details for the contact.

Sourcemodule InitiateAs : sig ... end

Sourcemodule ExpiryDurationInMinutes : sig ... end

Sourcemodule CreateContactRequest : sig ... end

Only the VOICE, EMAIL, and TASK channels are supported. For VOICE: The supported initiation method is TRANSFER. The contacts created with this initiation method have a subtype connect:ExternalAudio. For EMAIL: The supported initiation methods are OUTBOUND, AGENT_REPLY, and FLOW. For TASK: The supported initiation method is API. Contacts created with this API have a sub-type of connect:ExternalTask. Creates a new VOICE, EMAIL, or TASK contact. After a contact is created, you can move it to the desired state by using the InitiateAs parameter. While you can use API to create task contacts that are in the COMPLETED state, you must contact Amazon Web Services Support before using it for bulk import use cases. Bulk import causes your requests to be throttled or fail if your CreateContact limits aren't high enough.

Sourcemodule CreateContactResponse : sig ... end

Only the VOICE, EMAIL, and TASK channels are supported. For VOICE: The supported initiation method is TRANSFER. The contacts created with this initiation method have a subtype connect:ExternalAudio. For EMAIL: The supported initiation methods are OUTBOUND, AGENT_REPLY, and FLOW. For TASK: The supported initiation method is API. Contacts created with this API have a sub-type of connect:ExternalTask. Creates a new VOICE, EMAIL, or TASK contact. After a contact is created, you can move it to the desired state by using the InitiateAs parameter. While you can use API to create task contacts that are in the COMPLETED state, you must contact Amazon Web Services Support before using it for bulk import use cases. Bulk import causes your requests to be throttled or fail if your CreateContact limits aren't high enough.

Sourcemodule CreateDataTableAttributeRequest : sig ... end

Adds an attribute to an existing data table. Creating a new primary attribute uses the empty value for the specified value type for all existing records. This should not affect uniqueness of published data tables since the existing primary values will already be unique. Creating attributes does not create any values. System managed tables may not allow customers to create new attributes.

Sourcemodule CreateDataTableAttributeResponse : sig ... end

Adds an attribute to an existing data table. Creating a new primary attribute uses the empty value for the specified value type for all existing records. This should not affect uniqueness of published data tables since the existing primary values will already be unique. Creating attributes does not create any values. System managed tables may not allow customers to create new attributes.

Sourcemodule TimeZone : sig ... end

Sourcemodule DataTableStatus : sig ... end

Sourcemodule DataTableLockLevel : sig ... end

Sourcemodule CreateDataTableRequest : sig ... end

Creates a new data table with the specified properties. Supports the creation of all table properties except for attributes and values. A table with no attributes and values is a valid state for a table. The number of tables per instance is limited to 100 per instance. Customers can request an increase by using Amazon Web Services Service Quotas.

Sourcemodule CreateDataTableResponse : sig ... end

Creates a new data table with the specified properties. Supports the creation of all table properties except for attributes and values. A table with no attributes and values is a valid state for a table. The number of tables per instance is limited to 100 per instance. Customers can request an increase by using Amazon Web Services Service Quotas.

Sourcemodule EmailAddressDisplayName : sig ... end

Sourcemodule EmailAddress : sig ... end

Sourcemodule CreateEmailAddressRequest : sig ... end

Create new email address in the specified Amazon Connect instance. For more information about email addresses, see Create email addresses in the Amazon Connect Administrator Guide.

Sourcemodule EmailAddressArn : sig ... end

Sourcemodule CreateEmailAddressResponse : sig ... end

Create new email address in the specified Amazon Connect instance. For more information about email addresses, see Create email addresses in the Amazon Connect Administrator Guide.

Sourcemodule Integer : sig ... end

Sourcemodule EvaluationReviewNotificationRecipientValue : sig ... end

The value information for an evaluation review notification recipient.

Sourcemodule EvaluationReviewNotificationRecipientType : sig ... end

Sourcemodule EvaluationReviewNotificationRecipient : sig ... end

Information about a recipient who should be notified when an evaluation review is requested.

Sourcemodule EvaluationReviewNotificationRecipientList : sig ... end

Sourcemodule EvaluationReviewConfiguration : sig ... end

Configuration settings for evaluation reviews.

Sourcemodule EvaluationFormTitle : sig ... end

Sourcemodule EvaluationFormTargetConfiguration : sig ... end

Configuration that specifies the target for an evaluation form.

Sourcemodule EvaluationFormScoringStatus : sig ... end

Sourcemodule EvaluationFormScoringMode : sig ... end

Sourcemodule EvaluationFormScoringStrategy : sig ... end

Information about scoring strategy for an evaluation form.

Sourcemodule EvaluationFormLanguageCode : sig ... end

Sourcemodule EvaluationFormLanguageConfiguration : sig ... end

Language configuration for an evaluation form.

Sourcemodule EvaluationFormSectionTitle : sig ... end

Sourcemodule EvaluationFormQuestionInstructions : sig ... end

Sourcemodule EvaluationFormItemWeight : sig ... end

Sourcemodule EvaluationFormQuestionAutomationAnswerSourceType : sig ... end

Sourcemodule EvaluationFormQuestionAutomationAnswerSource : sig ... end

A question automation answer.

Sourcemodule EvaluationFormTextQuestionAutomation : sig ... end

Information about the automation configuration in text questions.

Sourcemodule EvaluationFormTextQuestionProperties : sig ... end

Information about properties for a text question in an evaluation form.

Sourcemodule EvaluationFormSingleSelectQuestionOptionText : sig ... end

Sourcemodule EvaluationFormQuestionAnswerScore : sig ... end

Sourcemodule EvaluationFormSingleSelectQuestionOption : sig ... end

Information about the automation configuration in single select questions.

Sourcemodule EvaluationFormSingleSelectQuestionOptionList : sig ... end

Sourcemodule EvaluationFormSingleSelectQuestionDisplayMode : sig ... end

Sourcemodule SingleSelectQuestionRuleCategoryAutomationLabel : sig ... end

Sourcemodule SingleSelectQuestionRuleCategoryAutomationCondition : sig ... end

Sourcemodule SingleSelectQuestionRuleCategoryAutomation : sig ... end

Information about the automation option based on a rule category for a single select question.

Sourcemodule EvaluationFormSingleSelectQuestionAutomationOption : sig ... end

Information about the automation option of a single select question.

Sourcemodule EvaluationFormSingleSelectQuestionAutomationOptionList : sig ... end

Sourcemodule EvaluationFormSingleSelectQuestionAutomation : sig ... end

Information about the automation configuration in single select questions. Automation options are evaluated in order, and the first matched option is applied. If no automation option matches, and there is a default option, then the default option is applied.

Sourcemodule EvaluationFormSingleSelectQuestionProperties : sig ... end

Information about the options in single select questions.

Sourcemodule EvaluationFormNumericQuestionOption : sig ... end

Information about the option range used for scoring in numeric questions.

Sourcemodule EvaluationFormNumericQuestionOptionList : sig ... end

Sourcemodule NumericQuestionPropertyAutomationLabel : sig ... end

Sourcemodule NumericQuestionPropertyValueAutomation : sig ... end

Information about the property value used in automation of a numeric questions. Label values are associated with minimum and maximum values for the numeric question. Sentiment scores have a minimum value of -5 and maximum value of 5. Duration labels, such as NON_TALK_TIME, CONTACT_DURATION, AGENT_INTERACTION_DURATION, CUSTOMER_HOLD_TIME have a minimum value of 0 and maximum value of 63072000. Percentages have a minimum value of 0 and maximum value of 100. NUMBER_OF_INTERRUPTIONS has a minimum value of 0 and maximum value of 1000.

Sourcemodule EvaluationFormNumericQuestionAutomation : sig ... end

Information about the automation configuration in numeric questions.

Sourcemodule EvaluationFormNumericQuestionProperties : sig ... end

Information about properties for a numeric question in an evaluation form.

Sourcemodule EvaluationFormMultiSelectQuestionOptionText : sig ... end

Sourcemodule EvaluationFormMultiSelectQuestionOption : sig ... end

An option for a multi-select question in an evaluation form.

Sourcemodule EvaluationFormMultiSelectQuestionOptionList : sig ... end

Sourcemodule EvaluationFormMultiSelectQuestionDisplayMode : sig ... end

Sourcemodule ReferenceIdList : sig ... end

Sourcemodule MultiSelectQuestionRuleCategoryAutomationLabel : sig ... end

Sourcemodule MultiSelectQuestionRuleCategoryAutomationCondition : sig ... end

Sourcemodule MultiSelectQuestionRuleCategoryAutomation : sig ... end

Automation rule for multi-select questions based on rule categories.

Sourcemodule EvaluationFormMultiSelectQuestionAutomationOption : sig ... end

An automation option for a multi-select question.

Sourcemodule EvaluationFormMultiSelectQuestionAutomationOptionList : sig ... end

Sourcemodule EvaluationFormMultiSelectQuestionAutomation : sig ... end

Automation configuration for multi-select questions.

Sourcemodule EvaluationFormMultiSelectQuestionProperties : sig ... end

Properties for a multi-select question in an evaluation form.

Sourcemodule EvaluationFormQuestionTypeProperties : sig ... end

Information about properties for a question in an evaluation form. The question type properties must be either for a numeric question or a single select question.

Sourcemodule EvaluationFormQuestionType : sig ... end

Sourcemodule EvaluationFormQuestionTitle : sig ... end

Sourcemodule EvaluationFormItemEnablementOperator : sig ... end

Sourcemodule EvaluationFormItemSourceValuesComparator : sig ... end

Sourcemodule EvaluationFormItemEnablementSourceValueType : sig ... end

Sourcemodule EvaluationFormItemEnablementSourceValue : sig ... end

An enablement expression source value.

Sourcemodule EvaluationFormItemEnablementSourceValueList : sig ... end

Sourcemodule EvaluationFormItemEnablementSourceType : sig ... end

Sourcemodule EvaluationFormItemEnablementSource : sig ... end

An enablement expression source item.

Sourcemodule EvaluationFormItemEnablementExpression : sig ... end

An expression that defines a basic building block of conditional enablement.

module EvaluationFormItemEnablementCondition : sig ... end

A condition for item enablement.

module EvaluationFormItemEnablementConditionOperand : sig ... end

An operand of the enablement condition.

module EvaluationFormItemEnablementConditionOperandList : sig ... end

Sourcemodule EvaluationFormItemEnablementAction : sig ... end

Sourcemodule EvaluationFormItemEnablementConfiguration : sig ... end

An item enablement configuration.

Sourcemodule EvaluationFormQuestion : sig ... end

Information about a question from an evaluation form.

module EvaluationFormItem : sig ... end

Information about an item from an evaluation form. The item must be either a section or a question.

module EvaluationFormItemsList : sig ... end

module EvaluationFormSection : sig ... end

Information about a section from an evaluation form. A section can contain sections and/or questions. Evaluation forms can only contain sections and subsections (two level nesting).

Sourcemodule EvaluationFormDescription : sig ... end

Sourcemodule EvaluationFormAutoEvaluationConfiguration : sig ... end

The automatic evaluation configuration of an evaluation form.

Sourcemodule CreateEvaluationFormRequest : sig ... end

Creates an evaluation form in the specified Amazon Connect instance. The form can be used to define questions related to agent performance, and create sections to organize such questions. Question and section identifiers cannot be duplicated within the same evaluation form.

Sourcemodule CreateEvaluationFormResponse : sig ... end

Creates an evaluation form in the specified Amazon Connect instance. The form can be used to define questions related to agent performance, and create sections to organize such questions. Question and section identifiers cannot be duplicated within the same evaluation form.

Sourcemodule WeekdayOccurrenceInteger : sig ... end

Sourcemodule WeekdayOccurrenceList : sig ... end

Sourcemodule RecurrenceFrequency : sig ... end

Sourcemodule Month : sig ... end

Sourcemodule MonthList : sig ... end

Sourcemodule MonthDay : sig ... end

Sourcemodule MonthDayList : sig ... end

Sourcemodule IntervalPositiveInteger : sig ... end

Sourcemodule RecurrencePattern : sig ... end

Specifies the detailed pattern for event recurrence. Use this to define complex scheduling rules such as "every 2nd Tuesday of the month" or "every 3 months on the 15th".

Sourcemodule RecurrenceConfig : sig ... end

Defines the recurrence configuration for overrides. This configuration uses a recurrence pattern to specify when and how frequently an event should repeat.

Sourcemodule OverrideType : sig ... end

Sourcemodule HoursOfOperationOverrideYearMonthDayDateFormat : sig ... end

Sourcemodule MinutesLimit60 : sig ... end

Sourcemodule Hours24Format : sig ... end

Sourcemodule OverrideTimeSlice : sig ... end

The start time or end time for an hours of operation override.

Sourcemodule OverrideDays : sig ... end

Sourcemodule HoursOfOperationOverrideConfig : sig ... end

Information about the hours of operation override config: day, start time, and end time.

Sourcemodule HoursOfOperationOverrideConfigList : sig ... end

Sourcemodule CreateHoursOfOperationOverrideRequest : sig ... end

Creates an hours of operation override in an Amazon Connect hours of operation resource.

Sourcemodule HoursOfOperationOverrideId : sig ... end

Sourcemodule CreateHoursOfOperationOverrideResponse : sig ... end

Creates an hours of operation override in an Amazon Connect hours of operation resource.

Sourcemodule HoursOfOperationDescription : sig ... end

Sourcemodule HoursOfOperationTimeSlice : sig ... end

The start time or end time for an hours of operation.

Sourcemodule HoursOfOperationDays : sig ... end

Sourcemodule HoursOfOperationConfig : sig ... end

Contains information about the hours of operation.

Sourcemodule HoursOfOperationConfigList : sig ... end

Sourcemodule CreateHoursOfOperationRequest : sig ... end

Creates hours of operation.

Sourcemodule CreateHoursOfOperationResponse : sig ... end

Creates hours of operation.

Sourcemodule OutboundCallsEnabled : sig ... end

Sourcemodule InboundCallsEnabled : sig ... end

Sourcemodule DirectoryType : sig ... end

Sourcemodule DirectoryId : sig ... end

Sourcemodule DirectoryAlias : sig ... end

Sourcemodule CreateInstanceRequest : sig ... end

This API is in preview release for Amazon Connect and is subject to change. Initiates an Amazon Connect instance with all the supported channels enabled. It does not attach any storage, such as Amazon Simple Storage Service (Amazon S3) or Amazon Kinesis. It also does not allow for any configurations on features, such as Contact Lens for Amazon Connect. For more information, see Create an Amazon Connect instance in the Amazon Connect Administrator Guide. Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account.

Sourcemodule CreateInstanceResponse : sig ... end

This API is in preview release for Amazon Connect and is subject to change. Initiates an Amazon Connect instance with all the supported channels enabled. It does not attach any storage, such as Amazon Simple Storage Service (Amazon S3) or Amazon Kinesis. It also does not allow for any configurations on features, such as Contact Lens for Amazon Connect. For more information, see Create an Amazon Connect instance in the Amazon Connect Administrator Guide. Amazon Connect enforces a limit on the total number of instances that you can create or delete in 30 days. If you exceed this limit, you will get an error message indicating there has been an excessive number of attempts at creating or deleting instances. You must wait 30 days before you can restart creating and deleting instances in your account.

Sourcemodule SourceType : sig ... end

Sourcemodule SourceApplicationName : sig ... end

Sourcemodule IntegrationType : sig ... end

Sourcemodule CreateIntegrationAssociationRequest : sig ... end

Creates an Amazon Web Services resource association with an Amazon Connect instance.

Sourcemodule IntegrationAssociationId : sig ... end

Sourcemodule CreateIntegrationAssociationResponse : sig ... end

Creates an Amazon Web Services resource association with an Amazon Connect instance.

Sourcemodule RecipientList : sig ... end

Sourcemodule NotificationId : sig ... end

The unique identifier for a notification.

Sourcemodule LocalizedString : sig ... end

A localized string value. Maximum length is 500 characters.

Sourcemodule LocaleCode : sig ... end

Sourcemodule NotificationContent : sig ... end

Sourcemodule CreateNotificationRequest : sig ... end

Creates a new notification to be delivered to specified recipients. Notifications can include localized content with links, and an optional expiration time. Recipients can be specified as individual user ARNs or instance ARNs to target all users in an instance.

Sourcemodule CreateNotificationResponse : sig ... end

Creates a new notification to be delivered to specified recipients. Notifications can include localized content with links, and an optional expiration time. Recipients can be specified as individual user ARNs or instance ARNs to target all users in an instance.

Sourcemodule DisplayName : sig ... end

Sourcemodule ParticipantDetailsToAdd : sig ... end

The details to add for the participant.

Sourcemodule CreateParticipantRequest : sig ... end

Adds a new participant into an on-going chat contact or webRTC call. For more information, see Customize chat flow experiences by integrating custom participants or Enable multi-user web, in-app, and video calling.

Sourcemodule ParticipantToken : sig ... end

Sourcemodule ParticipantTokenCredentials : sig ... end

The credentials used by the participant.

Sourcemodule CreateParticipantResponse : sig ... end

Adds a new participant into an on-going chat contact or webRTC call. For more information, see Customize chat flow experiences by integrating custom participants or Enable multi-user web, in-app, and video calling.

Sourcemodule RehydrationType : sig ... end

Sourcemodule CreatePersistentContactAssociationRequest : sig ... end

Enables rehydration of chats for the lifespan of a contact. For more information about chat rehydration, see Enable persistent chat in the Amazon Connect Administrator Guide.

Sourcemodule CreatePersistentContactAssociationResponse : sig ... end

Enables rehydration of chats for the lifespan of a contact. For more information about chat rehydration, see Enable persistent chat in the Amazon Connect Administrator Guide.

Sourcemodule PredefinedAttributeStringValuesList : sig ... end

Sourcemodule PredefinedAttributeValues : sig ... end

Information about values of a predefined attribute.

Sourcemodule PredefinedAttributePurposeName : sig ... end

Sourcemodule PredefinedAttributePurposeNameList : sig ... end

Sourcemodule EnableValueValidationOnAssociation : sig ... end

Sourcemodule InputPredefinedAttributeConfiguration : sig ... end

Custom metadata that is associated to predefined attributes to control behavior in upstream services, such as controlling how a predefined attribute should be displayed in the Amazon Connect admin website.

Sourcemodule CreatePredefinedAttributeRequest : sig ... end

Creates a new predefined attribute for the specified Amazon Connect instance. A predefined attribute is made up of a name and a value. For the predefined attributes per instance quota, see Amazon Connect quotas. Use cases Following are common uses cases for this API: Create an attribute for routing proficiency (for example, agent certification) that has predefined values (for example, a list of possible certifications). For more information, see Create predefined attributes for routing contacts to agents. Create an attribute for business unit name that has a list of predefined business unit names used in your organization. This is a use case where information for a contact varies between transfers or conferences. For more information, see Use contact segment attributes. Endpoints: See Amazon Connect endpoints and quotas.

Sourcemodule S3Uri : sig ... end

Sourcemodule PromptDescription : sig ... end

Sourcemodule CreatePromptRequest : sig ... end

Creates a prompt. For more information about prompts, such as supported file types and maximum length, see Create prompts in the Amazon Connect Administrator Guide.

Sourcemodule PromptId : sig ... end

Sourcemodule CreatePromptResponse : sig ... end

Creates a prompt. For more information about prompts, such as supported file types and maximum length, see Create prompts in the Amazon Connect Administrator Guide.

Sourcemodule DeviceType : sig ... end

Sourcemodule DeviceToken : sig ... end

Sourcemodule CreatePushNotificationRegistrationRequest : sig ... end

Creates registration for a device token and a chat contact to receive real-time push notifications. For more information about push notifications, see Set up push notifications in Amazon Connect for mobile chat in the Amazon Connect Administrator Guide.

Sourcemodule RegistrationId : sig ... end

Sourcemodule CreatePushNotificationRegistrationResponse : sig ... end

Creates registration for a device token and a chat contact to receive real-time push notifications. For more information about push notifications, see Set up push notifications in Amazon Connect for mobile chat in the Amazon Connect Administrator Guide.

Sourcemodule QueueMaxContacts : sig ... end

Sourcemodule QueueDescription : sig ... end

Sourcemodule OutboundEmailConfig : sig ... end

The outbound email address ID.

Sourcemodule OutboundCallerIdName : sig ... end

Sourcemodule OutboundCallerConfig : sig ... end

The outbound caller ID name, number, and outbound whisper flow.

Sourcemodule CreateQueueRequest : sig ... end

Creates a new queue for the specified Amazon Connect instance. If the phone number is claimed to a traffic distribution group that was created in the same Region as the Amazon Connect instance where you are calling this API, then you can use a full phone number ARN or a UUID for OutboundCallerIdNumberId. However, if the phone number is claimed to a traffic distribution group that is in one Region, and you are calling this API from an instance in another Amazon Web Services Region that is associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is provided in this scenario, you will receive a ResourceNotFoundException. Only use the phone number ARN format that doesn't contain instance in the path, for example, arn:aws:connect:us-east-1:1234567890:phone-number/uuid. This is the same ARN format that is returned when you call the ListPhoneNumbersV2 API. If you plan to use IAM policies to allow/deny access to this API for phone number resources claimed to a traffic distribution group, see Allow or Deny queue API actions for phone numbers in a replica Region.

Sourcemodule CreateQueueResponse : sig ... end

Creates a new queue for the specified Amazon Connect instance. If the phone number is claimed to a traffic distribution group that was created in the same Region as the Amazon Connect instance where you are calling this API, then you can use a full phone number ARN or a UUID for OutboundCallerIdNumberId. However, if the phone number is claimed to a traffic distribution group that is in one Region, and you are calling this API from an instance in another Amazon Web Services Region that is associated with the traffic distribution group, you must provide a full phone number ARN. If a UUID is provided in this scenario, you will receive a ResourceNotFoundException. Only use the phone number ARN format that doesn't contain instance in the path, for example, arn:aws:connect:us-east-1:1234567890:phone-number/uuid. This is the same ARN format that is returned when you call the ListPhoneNumbersV2 API. If you plan to use IAM policies to allow/deny access to this API for phone number resources claimed to a traffic distribution group, see Allow or Deny queue API actions for phone numbers in a replica Region.

Sourcemodule QuickConnectDescription : sig ... end

Sourcemodule UserQuickConnectConfig : sig ... end

Contains information about the quick connect configuration settings for a user. The contact flow must be of type Transfer to Agent.

Sourcemodule QueueQuickConnectConfig : sig ... end

Contains information about a queue for a quick connect. The flow must be of type Transfer to Queue.

Sourcemodule PhoneNumberQuickConnectConfig : sig ... end

Contains information about a phone number for a quick connect.

Sourcemodule FlowQuickConnectConfig : sig ... end

Configuration for quick connect.

Sourcemodule QuickConnectConfig : sig ... end

Contains configuration settings for a quick connect.

Sourcemodule CreateQuickConnectRequest : sig ... end

Creates a quick connect for the specified Amazon Connect instance.

Sourcemodule CreateQuickConnectResponse : sig ... end

Creates a quick connect for the specified Amazon Connect instance.

Sourcemodule RoutingProfileName : sig ... end

Sourcemodule RoutingProfileDescription : sig ... end

Sourcemodule CrossChannelBehavior : sig ... end

Defines the cross-channel routing behavior that allows an agent working on a contact in one channel to be offered a contact from a different channel.

Sourcemodule MediaConcurrency : sig ... end

Contains information about which channels are supported, and how many contacts an agent can have on a channel simultaneously.

Sourcemodule MediaConcurrencies : sig ... end

Sourcemodule CreateRoutingProfileRequest : sig ... end

Creates a new routing profile.

Sourcemodule CreateRoutingProfileResponse : sig ... end

Creates a new routing profile.

Sourcemodule EventSourceName : sig ... end

Sourcemodule RuleTriggerEventSource : sig ... end

The name of the event source. This field is required if TriggerEventSource is one of the following values: OnZendeskTicketCreate | OnZendeskTicketStatusUpdate | OnSalesforceCaseCreate | OnContactEvaluationSubmit | OnMetricDataUpdate.

Sourcemodule RulePublishStatus : sig ... end

Sourcemodule RuleName : sig ... end

Sourcemodule RuleFunction : sig ... end

Sourcemodule UpdateCaseActionDefinition : sig ... end

The UpdateCase action definition.

Sourcemodule TaskNameExpression : sig ... end

Sourcemodule TaskDescriptionExpression : sig ... end

Sourcemodule TaskActionDefinition : sig ... end

Information about the task action.

Sourcemodule EvaluationFormId : sig ... end

Sourcemodule SubmitAutoEvaluationActionDefinition : sig ... end

Information about the submit automated evaluation action.

Sourcemodule Subject : sig ... end

Sourcemodule UserTagMap : sig ... end

Sourcemodule UserIdList : sig ... end

Sourcemodule NotificationRecipientType : sig ... end

The type of notification recipient.

Sourcemodule NotificationDeliveryType : sig ... end

Sourcemodule NotificationContentType : sig ... end

Sourcemodule SendNotificationActionDefinition : sig ... end

Information about the send notification action.

Sourcemodule EventBridgeActionName : sig ... end

Sourcemodule EventBridgeActionDefinition : sig ... end

The EventBridge action definition.

Sourcemodule EndAssociatedTasksActionDefinition : sig ... end

End associated tasks related to a case.

Sourcemodule RuleAction : sig ... end

Information about the action to be performed when a rule is triggered.

Sourcemodule RuleActions : sig ... end

Sourcemodule CreateRuleRequest : sig ... end

Creates a rule for the specified Amazon Connect instance. Use the Rules Function language to code conditions for the rule.

Sourcemodule RuleId : sig ... end

Sourcemodule CreateRuleResponse : sig ... end

Creates a rule for the specified Amazon Connect instance. Use the Rules Function language to code conditions for the rule.

Sourcemodule CreateSecurityProfileName : sig ... end

Sourcemodule TagRestrictedResourceName : sig ... end

Sourcemodule TagRestrictedResourceList : sig ... end

Sourcemodule SecurityProfileDescription : sig ... end

Sourcemodule SecurityProfilePermission : sig ... end

Sourcemodule PermissionsList : sig ... end

Sourcemodule HierarchyRestrictedResourceName : sig ... end

Sourcemodule HierarchyRestrictedResourceList : sig ... end

Sourcemodule IAMRestrictedPrimaryValue : sig ... end

Sourcemodule PrimaryValueList : sig ... end

Sourcemodule PrimaryAttributeContextKeyName : sig ... end

Sourcemodule PrimaryAttributeValue : sig ... end

A primary attribute value.

Sourcemodule PrimaryAttributeValuesSet : sig ... end

Sourcemodule PrimaryAttributeAccessControlConfigurationItem : sig ... end

A primary attribute access control configuration item.

Sourcemodule DataTableAccessControlConfiguration : sig ... end

A data table access control configuration.

Sourcemodule GranularAccessControlConfiguration : sig ... end

Contains granular access control configuration for security profiles, including data table access permissions.

Sourcemodule CreateSecurityProfileRequest : sig ... end

Creates a security profile. For information about security profiles, see Security Profiles in the Amazon Connect Administrator Guide. For a mapping of the API name and user interface name of the security profile permissions, see List of security profile permissions.

Sourcemodule CreateSecurityProfileResponse : sig ... end

Creates a security profile. For information about security profiles, see Security Profiles in the Amazon Connect Administrator Guide. For a mapping of the API name and user interface name of the security profile permissions, see List of security profile permissions.

Sourcemodule TaskTemplateStatus : sig ... end

Sourcemodule TaskTemplateFieldType : sig ... end

Sourcemodule TaskTemplateFieldName : sig ... end

Sourcemodule TaskTemplateFieldIdentifier : sig ... end

The identifier of the task template field.

Sourcemodule TaskTemplateFieldDescription : sig ... end

Sourcemodule TaskTemplateSingleSelectOption : sig ... end

Sourcemodule SingleSelectOptions : sig ... end

Sourcemodule TaskTemplateField : sig ... end

Describes a single task template field.

Sourcemodule TaskTemplateFields : sig ... end

Sourcemodule TaskTemplateDescription : sig ... end

Sourcemodule TaskTemplateFieldValue : sig ... end

Sourcemodule TaskTemplateDefaultFieldValue : sig ... end

Describes a default field and its corresponding value.

Sourcemodule TaskTemplateDefaultFieldValueList : sig ... end

Sourcemodule TaskTemplateDefaults : sig ... end

Describes default values for fields on a template.

Sourcemodule RequiredFieldInfo : sig ... end

Information about a required field.

Sourcemodule RequiredTaskTemplateFields : sig ... end

Sourcemodule ReadOnlyFieldInfo : sig ... end

Indicates a field that is read-only to an agent.

Sourcemodule ReadOnlyTaskTemplateFields : sig ... end

Sourcemodule InvisibleFieldInfo : sig ... end

A field that is invisible to an agent.

Sourcemodule InvisibleTaskTemplateFields : sig ... end

Sourcemodule TaskTemplateConstraints : sig ... end

Describes constraints that apply to the template fields.

Sourcemodule CreateTaskTemplateRequest : sig ... end

Creates a new task template in the specified Amazon Connect instance.

Sourcemodule TaskTemplateId : sig ... end

Sourcemodule TaskTemplateArn : sig ... end

Sourcemodule PropertyValidationExceptionReason : sig ... end

Sourcemodule PropertyValidationExceptionProperty : sig ... end

Contains information about why a property is not valid.

Sourcemodule PropertyValidationExceptionPropertyList : sig ... end

Sourcemodule PropertyValidationException : sig ... end

The property is not valid.

Sourcemodule CreateTaskTemplateResponse : sig ... end

Creates a new task template in the specified Amazon Connect instance.

Sourcemodule TestCaseStatus : sig ... end

Sourcemodule TestCaseName : sig ... end

Sourcemodule TestCaseInitializationData : sig ... end

Sourcemodule TestCaseId : sig ... end

Sourcemodule VoiceCallEntryPointParameters : sig ... end

Parameters for initiating a voice call test.

Sourcemodule TestCaseEntryPointType : sig ... end

Sourcemodule TestCaseEntryPoint : sig ... end

Defines the starting point for a test case.

Sourcemodule TestCaseDescription : sig ... end

Sourcemodule TestCaseContent : sig ... end

Sourcemodule CreateTestCaseRequest : sig ... end

Creates a test case with its content and metadata for the specified Amazon Connect instance.

Sourcemodule InvalidTestCaseException : sig ... end

The test is not valid.

Sourcemodule CreateTestCaseResponse : sig ... end

Creates a test case with its content and metadata for the specified Amazon Connect instance.

Sourcemodule Name128 : sig ... end

Sourcemodule Description250 : sig ... end

Sourcemodule CreateTrafficDistributionGroupRequest : sig ... end

Creates a traffic distribution group given an Amazon Connect instance that has been replicated. The SignInConfig distribution is available only on a default TrafficDistributionGroup (see the IsDefault parameter in the TrafficDistributionGroup data type). If you call UpdateTrafficDistribution with a modified SignInConfig and a non-default TrafficDistributionGroup, an InvalidRequestException is returned. For more information about creating traffic distribution groups, see Set up traffic distribution groups in the Amazon Connect Administrator Guide.

Sourcemodule TrafficDistributionGroupArn : sig ... end

Sourcemodule ResourceNotReadyException : sig ... end

The resource is not ready.

Sourcemodule CreateTrafficDistributionGroupResponse : sig ... end

Creates a traffic distribution group given an Amazon Connect instance that has been replicated. The SignInConfig distribution is available only on a default TrafficDistributionGroup (see the IsDefault parameter in the TrafficDistributionGroup data type). If you call UpdateTrafficDistribution with a modified SignInConfig and a non-default TrafficDistributionGroup, an InvalidRequestException is returned. For more information about creating traffic distribution groups, see Set up traffic distribution groups in the Amazon Connect Administrator Guide.

Sourcemodule UseCaseType : sig ... end

Sourcemodule CreateUseCaseRequest : sig ... end

Creates a use case for an integration association.

Sourcemodule UseCaseId : sig ... end

Sourcemodule CreateUseCaseResponse : sig ... end

Creates a use case for an integration association.

Sourcemodule HierarchyGroupName : sig ... end

Sourcemodule CreateUserHierarchyGroupRequest : sig ... end

Creates a new user hierarchy group.

Sourcemodule CreateUserHierarchyGroupResponse : sig ... end

Creates a new user hierarchy group.

Sourcemodule VoiceEnhancementConfig : sig ... end

Configuration settings for voice enhancement.

Sourcemodule VoiceEnhancementConfigs : sig ... end

Sourcemodule SensitivePhoneNumber : sig ... end

Sourcemodule PhoneType : sig ... end

Sourcemodule PersistentConnection : sig ... end