Module Values_0.CreateRoutingProfileRequestSource

Creates a new routing profile.

Sourcetype nonrec t = {
  1. instanceId : InstanceId.t;
    (*

    The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

    *)
  2. name : RoutingProfileName.t;
    (*

    The name of the routing profile. Must not be more than 127 characters.

    *)
  3. description : RoutingProfileDescription.t;
    (*

    Description of the routing profile. Must not be more than 250 characters.

    *)
  4. defaultOutboundQueueId : QueueId.t;
    (*

    The default outbound queue for the routing profile.

    *)
  5. queueConfigs : RoutingProfileQueueConfigList.t option;
    (*

    The inbound queues associated with the routing profile. If no queue is added, the agent can make only outbound calls. The limit of 10 array members applies to the maximum number of RoutingProfileQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas.

    *)
  6. manualAssignmentQueueConfigs : RoutingProfileManualAssignmentQueueConfigList.t option;
    (*

    The manual assignment queues associated with the routing profile. If no queue is added, agents and supervisors can't pick or assign any contacts from this routing profile. The limit of 10 array members applies to the maximum number of RoutingProfileManualAssignmentQueueConfig objects that can be passed during a CreateRoutingProfile API request. It is different from the quota of 50 queues per routing profile per instance that is listed in Amazon Connect service quotas. Note: Use this config for chat, email, and task contacts. It does not support voice contacts.

    *)
  7. mediaConcurrencies : MediaConcurrencies.t;
    (*

    The channels that agents can handle in the Contact Control Panel (CCP) for this routing profile.

    *)
  8. tags : TagMap.t option;
    (*

    The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

    *)
  9. agentAvailabilityTimer : AgentAvailabilityTimer.t option;
    (*

    Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.

    *)
}
Sourceval context_ : string
Sourceval make : ?queueConfigs:??? -> ?manualAssignmentQueueConfigs:??? -> ?tags:??? -> ?agentAvailabilityTimer:??? -> instanceId:InstanceId.t -> name:RoutingProfileName.t -> description:RoutingProfileDescription.t -> defaultOutboundQueueId:QueueId.t -> mediaConcurrencies:MediaConcurrencies.t -> unit -> t
Sourceval to_value : t -> [> `Structure of (string * [> `Enum of string | `List of [> `Structure of (string * [> `Enum of string | `Integer of Priority.t | `Structure of (string * [> `Enum of string | `String of QueueId.t ]) list ]) list ] list | `Map of ([> `String of TagKey.t ] * [> `String of TagValue.t ]) list | `String of InstanceId.t ]) list ]
Sourceval to_query : t -> Awso.Client.Query.t
Sourceval of_xml : Awso.Xml.t -> t
Sourceval of_string : string -> t
Sourceval of_json : Yojson.Safe.t -> t
Sourceval to_json : t -> Yojson.Safe.t