Module Values_0.RoutingCriteriaSource

Latest routing criteria on the contact.

Sourcetype nonrec t = {
  1. steps : Steps.t option;
    (*

    List of routing steps. When Amazon Connect does not find an available agent meeting the requirements in a step for a given step duration, the routing criteria will move on to the next step sequentially until a join is completed with an agent. When all steps are exhausted, the contact will be offered to any agent in the queue.

    *)
  2. activationTimestamp : string option;
    (*

    The timestamp indicating when the routing criteria is set to active. A routing criteria is activated when contact is transferred to a queue. ActivationTimestamp will be set on routing criteria for contacts in agent queue even though Routing criteria is never activated for contacts in agent queue.

    *)
  3. index : Index.t option;
    (*

    Information about the index of the routing criteria.

    *)
}
Sourceval make : ?steps:??? -> ?activationTimestamp:??? -> ?index:??? -> unit -> t
Sourceval to_value : t -> [> `Structure of (string * [> `Integer of Index.t | `List of [> `Structure of (string * Awso.Botodata.value) list ] list | `Timestamp of string ]) list ]
Sourceval to_query : t -> Awso.Client.Query.t
Sourceval of_xml : Awso.Xml.t -> t
Sourceval of_string : string -> t
Sourceval of_json : Yojson.Safe.t -> t
Sourceval to_json : t -> Yojson.Safe.t