ChatContactMetrics (p.awso.0.9.1.doc.awso.connect.Awso_connect.Values

Sourcetype nonrec t = {

multiParty : NullableBoolean.t option;
(*
A boolean flag indicating whether multiparty chat or supervisor barge were enabled on this contact.
*)
totalMessages : Count.t option;
(*
The number of chat messages on the contact.
*)
totalBotMessages : Count.t option;
(*
The total number of bot and automated messages on a chat contact.
*)
totalBotMessageLengthInChars : Count.t option;
(*
The total number of characters from bot and automated messages on a chat contact.
*)
conversationCloseTimeInMillis : DurationMillis.t option;
(*
The time it took for a contact to end after the last customer message.
*)
conversationTurnCount : Count.t option;
(*
The number of conversation turns in a chat contact, which represents the back-and-forth exchanges between customer and other participants.
*)
agentFirstResponseTimestamp : string option;
(*
The agent first response timestamp for a chat contact.
*)
agentFirstResponseTimeInMillis : DurationMillis.t option;
(*
The time for an agent to respond after obtaining a chat contact.
*)

}

val make : 
  ?multiParty:??? ->
  ?totalMessages:??? ->
  ?totalBotMessages:??? ->
  ?totalBotMessageLengthInChars:??? ->
  ?conversationCloseTimeInMillis:??? ->
  ?conversationTurnCount:??? ->
  ?agentFirstResponseTimestamp:??? ->
  ?agentFirstResponseTimeInMillis:??? ->
  unit ->
  t

Source

val to_value : 
  t ->
  [> `Structure of
       (string
        * [> `Boolean of NullableBoolean.t
          | `Integer of Count.t
          | `Long of DurationMillis.t
          | `Timestamp of string ])
         list ]

Sourceval to_query : t -> Awso.Client.Query.t

Sourceval of_xml : Awso.Xml.t -> t

Sourceval of_string : string -> t

Sourceval of_json : Yojson.Safe.t -> t

Sourceval to_json : t -> Yojson.Safe.t